Job Title: Licensed Aesthetician
Job Status: Full-Time / Part-Time
Reports to: Susan Omar

Job Summary:
The Aesthetician at Rio Medspa is responsible for delivering high-quality, results-driven skincare treatments within a luxury, patient-centered environment. This includes performing a range of services such as facials, chemical peels, and advanced facial treatments (including but not limited to Hydrafacial), while ensuring each treatment is customized to the individual needs and goals of the patient.

This role requires the ability to assess skin conditions, develop tailored treatment plans, and guide patients through a long-term approach to skin health and overall wellness. In addition to technical expertise, the Aesthetician is responsible for educating patients on proper skincare regimens and product usage to support optimal outcomes.

A strong foundation in skincare techniques, safety protocols, and sanitation practices is essential to maintain a safe, compliant, and welcoming environment. Success in this role also requires excellent communication skills, attention to detail, and the ability to build trust and long-term relationships with patients while contributing to overall practice growth through service and retail performance.

A current state license is required.

Key Responsibilities:
- Consistently deliver an elevated, seamless experience by maintaining punctuality and executing all services within scheduled timeframes without compromising quality
- Perform advanced facial and body treatments in alignment with Rio Medspa’s clinical protocols, safety standards, and level of excellence
- Maintain a sophisticated understanding of all services, treatments, and products, guiding patients toward personalized solutions that align with their goals and long-term outcomes
- Educate patients on customized skincare regimens and treatment plans that support both immediate results and ongoing skin health
- Contribute to overall practice performance through thoughtful, needs-based recommendations of services, treatment plans, and retail products
- Consistently meet or exceed established service and retail benchmarks
- Ensure every patient interaction reflects a high-touch, luxury experience—professional, attentive, and detail-oriented at every stage
- Address patient questions and concerns with confidence, care, and a solutions-oriented approach
- Maintain precise, timely, and thorough documentation of all treatments, product usage, and patient interactions within the practice management system
- Uphold the highest standards of sanitation, safety, and compliance in accordance with regulatory requirements and practice protocols
- Maintain treatment rooms and equipment to impeccable standards, ensuring cleanliness, organization, and readiness at all times
- Support overall clinic flow and efficiency through proactive preparation and attention to detail
- Demonstrate a comprehensive awareness of all services offered within the practice, including medical treatments, and guide patients accordingly to support optimal outcomes
- Operate with a high level of autonomy, professionalism, and accountability while contributing to a refined, collaborative team environment
- Actively participate in ongoing education, training, and professional development to continuously elevate skillset and performance
- Adhere to all established pricing structures and practice standards, maintaining alignment with the brand’s positioning and integrity

Position Requirements:
- Demonstrated passion for skincare, aesthetics, and delivering an exceptional patient experience
- Advanced knowledge of both foundational and progressive skincare techniques and treatments
- Strong time management skills with the ability to maintain efficiency without compromising quality
- Strict adherence to HIPAA regulations and unwavering commitment to patient confidentiality
- Exceptional communication and listening skills, with the ability to build trust and guide patient decisions
- High level of professionalism, polish, and emotional intelligence in all interactions
- Ability to work both independently and collaboratively within a high-performance team environment
- Solution-oriented mindset with the ability to think critically and adapt in real time
- Strong organizational skills and comfort with technology and practice management systems
- Commitment to ongoing education, including participation in advanced training and professional development opportunities
- Consistent attendance and engagement in all required meetings, trainings, and practice initiatives

Education & Experience:
- Current state Aesthetician license (required)
- 3–5+ years of experience in a medspa, dermatology, or plastic surgery setting preferred
- Proven ability to deliver both exceptional patient outcomes and a high-level service experience

Core Competencies:
- Empathy & Patient Awareness: Ability to understand and respond to patient needs with care, discretion, and professionalism
- Communication Excellence: Clear, confident, and educational communication that builds trust and supports long-term relationships
- Attention to Detail: Precision in treatments, documentation, and adherence to clinical standards
- Composure Under Pressure: Maintains professionalism and efficiency in a fast-paced, high-demand environment
- Passion for Skincare & Wellness: Genuine commitment to helping patients achieve their goals through thoughtful, results-driven care
- Adaptability: Ability to tailor treatments and approaches based on individual needs and evolving best practices
- Relationship Building: Strong interpersonal skills that create a welcoming, elevated patient experience
- Continuous Growth: Dedication to staying current with industry advancements, techniques, and products
- Clinical Creativity: Ability to develop customized treatment plans that deliver both immediate and long-term results
- Professional Presence: Maintains a polished appearance and demeanor that reflects the Rio Medspa brand

Performance Expectations:
- Clinical Documentation & Photography
- Maintain consistent and timely clinical documentation, including treatment notes and patient interactions
- Submit treatment photography in alignment with practice standards (minimum monthly requirements)
- Communicate proactively with management if submission timelines cannot be met
- Ensure all required same-day documentation (including injectable or advanced treatments, where applicable) is completed accurately

Inventory & Product Accountability:
- Maintain awareness of inventory levels and communicate any shortages or concerns in a timely manner
- Accurately complete all required logs and documentation related to product usage and inventory tracking
- Utilize products and supplies in accordance with established protocols to support cost control and consistency
- Ensure all consumables are documented appropriately for accurate billing and operational tracking

Scheduling & Efficiency:
- Support continuity of care while maintaining flexibility to meet the needs of the practice and patients
- Communicate proactively regarding scheduling needs, including adjustments to service timing when appropriate
- Contribute to overall schedule optimization to maximize efficiency, productivity, and patient access
- Submit time-off requests in advance in accordance with practice policies and support coverage planning when needed

Treatment Planning & Clinical Judgment:
- Utilize a comprehensive, results-driven approach to treatment planning, incorporating appropriate modalities when beneficial
- Prioritize patient outcomes and long-term results through thoughtful, customized recommendations
- Maintain a high level of clinical integrity in all treatment decisions

Continuing Education & Development:
- Participate in ongoing in-house training and education to maintain clinical excellence
- Attend external training opportunities as required or approved
- Share key learnings and insights to support overall team growth and development

Treatment Room & Clinical Standards:
- Maintain treatment rooms and equipment to impeccable standards of cleanliness, organization, and readiness
- Ensure all equipment is properly cleaned, sanitized, and prepared for each use in accordance with OSHA and practice standards
- Consistently uphold a polished, professional clinical environment

Team Engagement & Meetings:
- Actively participate in team meetings with a positive, solution-oriented mindset
- Contribute insights, best practices, and continuous improvement ideas
- Engage in ongoing performance discussions and goal-setting initiatives

Performance Metrics & Goals:
- Consistently meet or exceed established service and retail performance benchmarks
- Maintain awareness of individual performance metrics, including revenue per hour and patient retention
- Participate in regular performance reviews focused on growth and optimization

Communication & Professional Conduct:
- Maintain a high level of professionalism, respect, and accountability in all interactions
- Communicate clearly, proactively, and with a solutions-focused approach
- Support a collaborative, high-performance team environment

Brand Presence & Marketing Support:
Contribute to the practice’s visibility and brand presence through participation in social media, content creation, patient education initiatives, and both onsite and offsite events as appropriate