Join us in creating a memorable and relaxing experience for travelers. If you are a talented and enthusiastic Nail Technician looking to thrive in a dynamic environment, we invite you to apply for this opportunity.

We are seeking a skilled and customer-oriented Nail Technician to join our team. As an airport spa Nail Technician, you will be responsible for providing high-quality nail care services to travelers, ensuring they leave with beautifully manicured nails and a positive experience. This position offers a unique opportunity to work in a fast-paced environment, catering to a diverse clientele.

Responsibilities:
Nail Services:

• Perform professional manicure and pedicure services in compliance with hygiene and safety standards.
• Offer a range of nail treatments, including nail shaping, cuticle care, polish application and nail art.

Guest Service:

• Greet guests with a warm and welcoming demeanor, creating a positive first impression.
• Engage with guests to understand their preferences and tailor spa services to meet individual needs.
• Collect and maintain guest profiles and preferences for personalized service.
• Function as a liaison between spa staff and guests to facilitate smooth communication.
• Maintain a professional and ethical approach in all interactions with guests.

Problem Resolution:

• Address and resolve guests concerns or issues promptly and professionally.
• Escalate complex matters to management when necessary.

Appointment Management:

• Schedule appointments and manage the scheduler efficiently.
• Accommodate walk-in customers and manage wait times effectively.

Sales:

• Promote spa services and products to guests.
• Provide information on promotions, packages, and additional services, aiming to enhance guest satisfaction and increase revenue.
• Provide product knowledge and recommendations to customers.

Team Collaboration:

• Collaborate with fellow technicians and Spa staff to create a positive and cohesive work environment.
• Participate in ongoing training and skill development opportunities.

Sanitation and Safety:

• Adhere to strict hygiene and sanitation standards, including proper cleaning and sanitization of massage rooms and equipment.
• Follow spa policies and procedures related to health and safety.

Compliance:

• Adhere to all relevant regulations and polices related to spa operations.
• Maintain confidentiality regarding guests’ information and spa procedures.
• Participate in continued education in your field to remain current on your license.

Required Qualifications

• High School Diploma or GED
• Valid Cosmetology/Nail Technician License.
• Excellent Interpersonal and Communication Skills.
• Willingness to work flexible hours, including early morning, evenings, weekends, and holidays, to accommodate the varying schedules of airport travelers.

Preferred Qualifications:

• Proven experience as a Nail Technician, preferably in a salon or spa setting.
• Strong Attention to Detail and a Passion for Providing Exceptional Customer Service.
• Ability to Work in a fast-paced Environment.

Core Competencies

• Teamwork
• Communication
• Customer Focus
• Results Driven

Benefits:

• Competitive Hourly Wage – Plus Tips.
• Employee Discounts on Products and Services.
• Access to Airport Facilities and amenities.
• Flexible scheduling
• *Medical Denta, Vision, and Pet Insurance
• 401K
• Generous PTO Plan

Join our team, where you will cater to the wellness needs of people on the go, turning their journey into a rejuvenating experience. Please send your resume to careers@xpresspa.com. We look forward to hearing from you!

* Eligible for Full-time positions only.