Classification: Full-time, Exempt
Reports to: Vice President of Compliance & Data Strategy
Location: New York, NY (with travel across Lantern sites)

Who We Are

Lantern Community Services helps New Yorkers impacted by homelessness move from surviving to thriving by pairing safe, supportive housing with wraparound services that build lasting stability and independence. Lantern was recognized as a Top 2025 Workplace by City & State New York.

About the Role

The Supportive Housing Compliance Manager oversees contract compliance, funder reporting, and internal quality assurance across Lantern’s supportive housing programs. This role ensures audit readiness, strengthens program practices, and supports continuous improvement through data-driven monitoring, training, and collaboration with program leadership.

Essential Functions

Support management of city, state, and federal supportive housing contracts and funder requirements.Serve as a primary liaison with funders regarding compliance, reporting, and program performance.Oversee preparation and submission of required funder reports, including monthly, quarterly, and annual deliverables.Support management of HUD-funded Continuum of Care grants, including APRs, NOFO applications, and monitoring responses.Plan and conduct internal compliance and quality assurance audits, including chart reviews and site visits.Develop, implement, and monitor corrective action and quality improvement plans.Analyze program data to identify trends, risks, and opportunities for improvement.Provide technical assistance and training to staff related to compliance, reporting, and quality standards.Ensure accuracy, integrity, and accessibility of program data and reporting tools.

Required Education and Experience

Bachelor’s degree required.Minimum of three years of experience in contract compliance, quality improvement, program operations, or data reporting in human services.Proficiency in Microsoft Office Suite, including intermediate Excel skills.Strong organizational, analytical, and written communication skills.Ability to manage multiple priorities in a deadline-driven environment.Ability to travel within the five boroughs of New York City.

Preferred Experience

Experience working with vulnerable or at-risk populations.Experience working with New York City, New York State, or federal government agencies.Experience using HMIS and other human services data systems.

Work Environment: This position operates in an office setting, with regular visits to supportive housing sites that serves population who may experience mental illness, substance use, disability, HIV/AIDS, and other chronic illnesses.

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs, and/ or kneel. Occasionally, the employee will have to lift and/or move up to 10 pounds.

Note:

Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.