Help Drive the Financial Health Behind Meaningful Care

Are you the kind of person who loves solving billing puzzles, streamlining processes, and leading a team to success? Do you take pride in seeing a claim through from submission to payment while ensuring accuracy every step of the way?

Laurel Hill Center is still searching for the right Billing Coordinator to join our team. If you're an experienced healthcare billing professional with strong leadership skills and a passion for continuous improvement, this could be the opportunity you've been looking for.

In this role, you'll do much more than process claims. You'll help ensure the financial sustainability of services that make a real difference in our community by overseeing billing operations, supporting your team, and identifying opportunities to improve revenue cycle performance.

As the Billing Coordinator, you'll supervise the Billing Team and oversee billing processes for

• Open Card
• Coordinated Care Organizations (CCOs)
• Medicare
• Commercial insurance
• Private pay services

You'll serve as a key resource for billing operations, helping to ensure claims are accurate, timely, and reimbursed appropriately.

• Implement and maintain billing contracts in coordination with the Practice Manager
• Serve as a liaison with Oregon Health Plan regarding billing and service requirements
• Maintain billing systems, fee schedules, CPT/HCPCS codes, covered diagnoses, and prior authorization requirements
• Prepare month-end billing reports
• Monitor and reconcile billing denial lists
• Identify revenue leakage and recommend solutions
• Develop and maintain billing-related standard operating procedures

• Verify insurance eligibility and update records
• Communicate eligibility changes to appropriate staff
• Obtain missing claim information from providers
• Submit, track, reconcile, research, and re-bill claims as needed
• Analyze denials, identify trends, and submit appeals and reconsiderations
• Follow up on unpaid claims and work toward timely resolution
• Maintain aging claims performance goals
• Update payment information and process secondary claims

• Supervise, train, and support Billing Team staff
• Conduct performance evaluations and coaching
• Delegate work assignments and monitor productivity
• Foster a positive, collaborative, and accountable work environment

You are someone who:

• Understands the complexities of Medicare, Medicaid, and commercial insurance billing
• Enjoys investigating claim issues and finding solutions
• Has a sharp eye for detail and accuracy
• Can identify trends and opportunities for process improvement
• Balances competing priorities while meeting deadlines
• Is comfortable making decisions and exercising sound professional judgment
• Communicates effectively with both internal staff and external partners
• Can work independently while leading and supporting a team

• Experience with medical insurance billing and revenue cycle management
• Knowledge of Medicare, Medicaid/OHP, and commercial insurance billing practices
• Leadership or supervisory experience preferred
• Strong organizational and time management skills
• Proficiency with billing systems, computer applications, and electronic documentation
• Understanding of HIPAA confidentiality requirements
• Commitment to accuracy, compliance, and customer service

At Laurel Hill Center, every role contributes to improving lives. While our Billing Team may work behind the scenes, their work is critical to ensuring the organization can continue providing essential services to the individuals and communities we serve.

We're looking for someone who is ready to bring their expertise, leadership, and problem-solving skills to a mission-driven organization. If you've been waiting for an opportunity where your billing knowledge truly matters, we'd love to hear from you.

Apply today and help us strengthen the systems that support life-changing services.

Minimum Requirements:

• 3 years’ experience in medical claims billing, including payment analysis, research, denial resolution, and collections
• Documentation of successful completion of a background and fingerprint check as specified by Oregon law, as well as a urinalysis drug screen
• Preferred
• Experience with Medicaid/OHP benefits
• Experience in supervising staff or in a leadership role