Propane Service Technician Apprentice
Full-Time

About Freedom Ag & Energy
Freedom Ag & Energy is a farmer-owned cooperative serving communities across Virginia, West Virginia, and Maryland. We provide agricultural products, home and garden supplies, pet and animal health products, outdoor recreation items, and a rapidly growing energy division serving both residential and commercial customers.
Position Summary
The Propane Service Technician Helper assists licensed propane technicians with the installation, maintenance, and repair of propane systems for residential, commercial, and industrial customers. This role supports safe work practices, ensures equipment readiness, and helps provide excellent customer service while learning industry skills.

Career Path
This position is typically a steppingstone toward:
• Propane Service Technician (licensed/lead)
• Tank Set Technician
• Delivery Driver / Transport Driver (with CDL)

Key Responsibilities
Service & Installation Support
• Assist with installing propane tanks, regulators, gas lines, and related equipment
• Help perform leak tests, pressure checks, and system diagnostics
• Prepare job sites, load/unload tools, and maintain organized work areas
• Support technicians during maintenance visits and emergency service calls
Safety & Compliance
• Follow all company safety procedures, state codes, and NFPA 58 propane regulations
• Properly use PPE and help maintain a safe work environment
• Assist with purging cylinders, setting tanks, and securing installations
Customer Interaction
• Provide courteous, professional support when on customer property
• Communicate clearly with customers when asked by the lead technician
• Uphold company standards for appearance, behavior, and service quality
Equipment & Vehicle Maintenance
• Inspect, clean, and organize tools and materials
• Help ensure service vehicles are stocked and maintained
• Report equipment issues to senior technicians or supervisors

Qualifications
Required
• High school diploma or GED
• Valid driver’s license with a clean driving record
• Ability to lift 50–75 lbs. and work outdoors in varying weather
• Basic mechanical aptitude and willingness to learn propane systems
Preferred
• Previous experience in HVAC, plumbing, mechanical, or construction fields
• CETP certification (or willingness to obtain)
• Knowledge of hand tools, power tools, and safety practices
Skills & Competencies
• Strong work ethic and reliability
• Mechanical and troubleshooting aptitude
• Ability to follow instructions and work as part of a team
• Good communication and customer service ability
• Commitment to safety and compliance
Work Environment
• Outdoor and indoor environments, sometimes in confined spaces
• Exposure to propane odors, equipment noise, and typical service hazards
• Work may include after-hours or weekend emergency service rotations
Benefits Package
Competitive Wages & Generous Paid Time Off
401k with Employer Contributions Starting Day One
Medical, Life, AD&D, STD, LTD, Dental, & Vision Insurance with Optional Health Spending Account (HSA)
Team Member Health/Wellbeing Programs
Employee Discount

Schedule:
• Monday to Friday
• Overtime
• Weekends as needed