Coffee Equipment Technician — The Role Nobody Told You About

We’re not looking for someone who can pull a perfect shot. We’re looking for someone who can figure out why the machine stopped pulling shots at all — and fix it. If you’re handy, curious, and genuinely like coffee, keep reading.

Caffeinated Coffee Repairs services commercial espresso machines, brewers, grinders, and water systems across the South-Central United States. Our technicians work independently in the field, backed by a team that handles most of the admin so you can focus on the repair work.

What you’ll be doing every day

Two to three service calls at commercial coffee locations — cafes, hotels, hospitality accounts. The work includes:

• Measuring voltage, resistance, capacitance, and continuity with a multimeter
• Tracing faults through electrical and hydraulic diagrams
• Identifying thread types and outlet configurations, fabricating adapters as needed
• Taking apart and reassembling equipment carefully, with no corners cut
• Looking up part numbers in parts diagrams and machine documentation
• Writing service notes that are accurate, professional, and free of errors
• Keeping time and tickets organized in ServiceTitan, our dispatch platform
• Communicating repair findings to customers clearly and professionally
• Tasting coffee after each repair to verify the machine is calibrated correctly

You should already be comfortable with a multimeter and basic hand tools. Experience with home electrical work, plumbing repairs, or hands-on projects is expected. The role involves stooping, kneeling, and working in tight spaces under counters. You’ll need a valid driver’s license, a clean driving record, the ability to lift 75 lbs, proficiency with mobile devices, strong professional written communication skills, a smartphone capable of running our required apps, and a secure address for parts deliveries via FedEx and UPS.

What we’ve built so you can do your job well

Dispatch, scheduling, and back-office administrative support are handled by a dedicated team. Inventory is tracked digitally and reordered automatically — though you’ll assist with parts receiving and inventory counts. Basic vehicle confidence is part of the role too — things like handling a flat tire or bringing the vehicle in for scheduled maintenance. Once training is complete, you’ll receive a company vehicle and start each day from home.

What we expect at 30, 60, and 90 days

At 30 days, you can accurately diagnose equipment issues and explain how each system works. Speed comes later — right now, precision is everything.

At 60 days, you’re handling calls on your own without needing backup. Errors are rare.

At 90 days, you’re averaging two hours or less per site. Reliable and efficient.

Travel

This role requires travel throughout your assigned service territory. Occasional overnight and multi-day travel may be required for emergency coverage, out-of-territory repairs, and technical training. Company-approved travel expenses and accommodations are provided in accordance with company policy. Willingness to travel up to 10% of the time — including overnight assignments — is a required qualification for this position.

What’s in it for you

• 20–25/hour depending on experience and certifications
• Expected hours: 30–60 per week
• Medical, dental, and vision insurance within the first 90 days
• 401(k) with company match and paid time off
• Company vehicle after training is complete
• A real path forward in a skilled, growing trade
• Military friendly and equal opportunity employer