Willingly provides coverage, volunteers assistance, and maintains workflows within department as needed without direct instruction/supervision.

Works cooperatively and refrains from participating in negative conversations.

Shares knowledge and insights with co-workers in a constructive manner.

Works to solve problems and address conflicts with appropriate person directly before involving leadership or uninvolved peers.

Is considerate of others in the work environment with regard to taking breaks or meal periods, use of computer and phone, noise level in the department, etc.

Knows and complies with policies and procedures as enumerated in the Orthopedic One Employee Handbook and policies and procedures documents.

Provides assistance and support to leadership in implementing policies and procedures as necessary.

Actively participates in training, and conducting day to day work activity by adhering to all policies and procedures as enumerated in compliance and risk management programs.

High School Diploma or equivalent required. While certification as a Medical Assistant is desired, one year previous experience in a medical assistant role or completion of a medical assistant program required. Customer service experience required. Computer skills, including keyboarding, electronic scheduling, data entry of patient information and use of email required. Use of various office technology solutions including fax, scanning, printing required. Must maintain CPR/AED certification.