Job Title: Certified/Registered Medical Assistant–Clinical Coordinator I




FLSA Status:Non-exempt

We are seeking an exceptional Clinical Coordinator I to join our team.


Physicians East, PA is a multi-specialty, multi-campus group based out of Greenville, NC offering a wide range of specialties. In addition to primary care the practice offers pulmonary and critical care medicine, rheumatology, dermatology, oncology, endocrinology, cardiology, obstetrics and gynecology, gastroenterology, surgery, urology, and urgent care. Our 102 providers and over 600 employees provide services for thousands of patients in a 29-county region. Our specialists are on staff at ECU Health, a 900+ bed, level one trauma center and the primary teaching hospital for the East Carolina University Brody School of Medicine (ECU-BSOM).

Located in the coastal plain area, only one hour from the Atlantic Ocean, Greenville is the vital center of business, industry, culture, education, and health care for eastern North Carolina. Its incomparable quality of life, the hospitality of its people, its modern outlook and interstate accessibility has contributed to the city's rapid growth. It has become a premier location to raise a family and enjoy a high quality of life. The mild climate and access to rivers and the ocean allows its residents to enjoy water sports, golf, tennis, and other sports, outside year-round.

Some of the benefits you will enjoy at Physicians East:

Comprehensive Medical and Prescription Drug Plan
Reduced co-pays for those that utilize Physicians East Medical Providers
Convenient onsite employee pharmacy that offers reduced co-pays
Dental insurance
Vision insurance
Critical illness, and other supplemental insurance plans available with payroll deduction
Employee assistance program at no cost to employee and covered dependents
Competitive long-term and short-term disability plans
Life insurance provided at no cost to the employee with options to purchase additional protection for you and your family
401(k) with generous company matching contributions
Profit Sharing Program
Flex Spending Account
Company Paid Short Term Disability Insurance
Company Paid Long Term Disability Insurance
Generous PTO program to provide our employees with essential work/ life balance
Paid holidays in addition to accrued PTO
Convenient parking onsite and close to where you work
Employee Discounts Programs to save you money




Location & Commitments: Full Time/Part Time/Temporary/Supplemental roles based at our Greenville location, Monday-Friday, 7:30a.m.–5:30p.m. Early and late hours required. Overtime may be required to ensure patients are taken care of, tasks are completed, and calls are returned in a timely manner. Weekend work is rare but can occasionally be necessary.

Supervision Received: Reports to Clinical Supervisor; Operations or Clinical Manager; Director of Operations.

Supervision Exercised: None.

Typical Physical Demands: Requires full range of body motion including handling and lifting patients, manual and dexterity and eye-hand coordination. Involves standing and walking. Occasionally lifts and carries items weighing up to 100 pounds. Requires normal visual acuity and hearing. Requires exposure to bodily fluids.

Typical Working Conditions:

Frequent exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common to a clinic environment.

About the Role: The Certified Medical Assistant works interdependently with other medical professionals to provide quality health care to a high volume of patients. Medical Assistants provide direct patient care for and treat patients in the office, as directed by Physician, Advanced Practice Provider, Registered Nurse, or Supervising Manager.

Responsibilities:

• Provider’s assistant in the daily clinic assisting providers during office visits and in-office procedures as needed.

Services include but are limited to:

Prepping exam rooms for clinical procedures and assisting practitioners with patient care.

Perform accurate measurement of vital signs, including orthostatic blood pressure, temperature, pulse, body weight, height, and complete appropriate health history questions.

Record medications, allergies, pertinent lab work, pharmacy, and PCP (Primary Care Provider) in the EMR

EKG

Wound Care/Dressing Changes

IRIS

Patient Education

Injection Administration

Immunization Management

Prior Authorizations

Population Health and care gap closure

Download Glucose Monitors

Preparing and administering medications under the direction of supervising physicians.

Follow standing orders as directed by department policies (i.e., UA, Flu, Strep tests).

Administer PO medications under direct supervision of the physician.

Orders, stocks, and maintains exam rooms and clinic areas.

Notify patients of lab results.

Assist patients by answering phone calls and refilling medications at the direction of the physician.

Make referrals to other departments and clinics to coordinate patient care.

Disinfect exam rooms between patients.

Under clinical supervision, performs delegated procedures common to the specialty area in a safe, effective manner according to Policy and Procedures.

Maintains patient confidentiality.

Keep management informed of high-risk situations.