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Title: Registered Medical Assistant
Job Category: Primary Care
Location: Stillwater, Ok
Position Type: Full-Time
Compensation: Competitive pay
Triad Complete Healthcare Stillwater is looking for a compassionate, professional, and detail-oriented person to work as a Clinic Support Specialist. This role is essential in the daily operations and management of our clinic.  

This position offers:
Full benefits package

Competitive pay
PTO
Paid holidays

Roles and Responsibilities

• Provides direct and indirect patient care in the office/clinic setting under the direction and supervision of a registered nurse and/or physician

• Communicates effectively with physicians and other team members about patient’s clinical condition including patient symptoms and diagnostic study results.

• Consistently meets regulatory requirements and standards for nursing in addition to complying with Triad Complete Healthcare policies and procedures.

• Provides care and communication that meet the needs of each patient and family.

• Completes all patient documentation and charges accurately and timely.

• Facilitates appropriate communication between back office and front office processes that contribute to successful clinic performance.

• coordinate and schedule patient appointments as well as accurately gather and document patient demographic information.

• Performs prior authorizations tasks promptly with payers to ensure patient test and procedures are covered. Keep physicians and all appropriate team members informed of insurance authorization delays or non-coverage.

• Maintains an organized work environment; consistently prioritizes work assignments and facilitates timely response to tasks. Utilizes time between patients to review all forms and data entered for completeness and accuracy.

• Acts as a liaison between patients, staff, and physicians while communicating effectively with all parties.

• Handles confidential information appropriately.
  

Qualifications

• High School graduate or equivalent; associates degree or higher preferred.

• Ability to communicate professionally and effectively, both verbally and in writing.

• Must have RMA Certification

• Ability to receive, comprehend, and follow verbal and written instructions.

• Ability to understand insurance benefits and perform basic mathematical tasks.

• Understand the ethics of confidentiality and HIPPA regulatory requirements.

• Ability to type at least 40WPM.

• Communication Skills

• Critical Thinking

• Compassion

• Proficient in basic computer skills