JOB TITLE: Medical Support Specialist- RN, LPN, MA, EMT

EMPLOYER: Limitless Male Medical

DEPARTMENT: Medical Operations

REPORTS TO: Director of Medical Operations/Clinic Manager

Why Limitless Male Medical Clinic?

Limitless Male is a fast-growing, unique, and team-oriented company that loves to take care of our employees AND our patients. If you are looking to be surrounded by excellence, to be inspired by your peers, to help make a difference, and laughing the whole time… then we need to talk! We also pride ourselves in offering many benefits including health insurance, Limitless Male branded clothing, discounts, a great culture, and more! This is a place you can come in and help men of all walks of life achieve their goals and simply be the best version of themselves.

About the Organization

What is Limitless Male? We are a men’s health clinic where every day, we open the doors to invite men of all ages to change their lives and get back in the game by becoming better husbands, fathers, and co-workers. We do it through various avenues of testosterone replacement, peptides, wave therapies, and many other ancillary products to help men feel their best!

SUMMARY:

The Medical Support Specialist plays a vital role in delivering high quality, patient-centered care focused on men’s health, hormone therapy and SP. They are responsible for assessing patients, triaging, administering treatments, performing venipuncture and ensuring accurate documentation while fostering a trusting and professional environment. This role requires exceptional interpersonal skills, efficiency in a fast-paced environment and the ability to discuss sensitive health topics with confidence and empathy. Medical Support Specialist must be licensed and certified in their respective fields/roles, based on state requirements.

DUTIES AND RESPONSIBILITIES:

• Patient Care & Vitals: Assist patients to exam rooms, record vitals (weight, blood pressure, etc.), and ensure accurate documentation.
• Triage & Communication: Gather patient history, assess needs, and relay all pertinent information to medical staff.
• Medication Administration: Accurately administer and document prescribed treatments per provider instructions.
• Patient Education & Engagement: Build rapport and confidently discuss sensitive health topics, including testosterone therapy and SP.
• Trust & Relationship Building: Foster long-term patient relationships, ensuring comfort and confidence in our treatments.
• Phlebotomy & Lab Processing: Perform venous punctures, handle specimens correctly, and follow protocols for charting and processing.
• Performing and assisting with procedures such as Pulse and PRP treatments.
• Efficiency & Workflow Management: Minimize wait times and enhance patient experience.
• Accurate Documentation: Complete all charting promptly and precisely per provider direction.

QUALIFICATIONS:

• Multi-tasking & Efficiency: Ability to work in a fast-paced environment.
• Customer Service Excellence: Providing compassionate and professional patient interactions.
• Problem-Solving: Ability to think quickly and resolve patient concerns.

Physical Requirements:

• Work on feet for up to 11 hours at a fast pace.
• Frequent bending, crouching, and maneuvering.
• Ability to lift up to 50 lbs.

Certifications & Licenses:

• Required: Current certification in Medication Aide, Medical Assistant, Nursing, or Paramedic based on state requirements.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Benefits and Salary

At Limitless Male Medical Clinic, we believe a satisfying work environment makes our teams more successful at delivering the care and compassion needed. We offer:

• Competitive salaries and benefits
• Opportunities for growth and development
• PTO accrual
• Health, Vision, and Dental Available with HSA & FSA options
• Employee appreciation and recognition
• 401K option
• Discounts on official company clothing
• Company paid LTD & employee life insurance
• Employee discounts on treatments, supplements and products