Assists the Physician or Nurse practitioner, patients and co-workers in providing a pleasant and efficient environment. To show respect to everyone at all times.

Job Responsibilities:

• Accurately documents history, chief complaint, current medications, B/P, temperature and pulse of patients. Assists in implementing the patient's plan of care; accurately documenting interventions and patients response, following established protocols.
• Assists the Physician or Nurse Practitioner in assessing the patient's physical and psychosocial status. Assists the Physician or Nurse Practitioner with the treatment of patients, appropriate documentation and follow-up for referrals.
• Complies with the scope of LPN Practice and Clinic policy in the delivery of direct patient care. Provides for patient and family learning needs and documents appropriately. Intervenes appropriately in emergency situations.
• Responsible for timely response to patient requests to include, but not limited to: medication refills, laboratory/x-ray reports, medical form completions.
• Functions in collaboration with the Physician/Nurse Practitioner in treatment, procedures, utilization of equipment and adherence to established clinic policies and protocols.
• Must satisfactorily complete on an annual basis, a skills competency evaluation for applicable functions performed in the clinic setting.

Competencies:

• Quality: A champion for the highest quality of care and patient safety. Understands and promotes quality assurance, patient safety and a safe work environment. Maintains and insures compliance to regulatory, certification, accreditation standards. Practices and promotes cleanliness and maintains a safe, sanitary patient care environment.
• Service: A champion for service excellence and the best possible patient experience. Anticipates customers' needs and designs, promotes or supports the delivery of products and services that exceed customers' expectations and enhance the patient experience. Consistently models our Standards of Performance.
• Teamwork: Builds and maintains positive working relationships through open communication and teamwork. Works with others to accomplish goals and objectives.
• Problem Solving: Makes timely and effective decisions. Demonstrates the ability to generate and/or facilitate productive new ideas or alternatives. Is proactive.
• Business Acumen: Applies knowledge and understanding of the business to make informed decisions in the best interest of the organization. Practices sound fiscal principles in area of responsibility. Models financial stewardship to render cost-effective, compassionate, quality healthcare through responsible management resources.

Minimum Qualifications:

Education: Current License in the State of Mississippi.

Experience:

One-year experience in a medical office preferred

Knowledge/Skills:

• Ability to work as a team-member and without direct supervision. Proficient with medical support skills.
• Knowledge of state and federal requirement in health care.
• Ability to use computer.
• Courteous and polite when working with public and fellow associates.
• Demonstrates good communication skills.

Physical and Mental Effort:

• Minimal to strenuous physical exertion with some bending, stooping and lifting.
• Must have ability to concentrate on detailed jobs, handle interruptions and meet deadlines in a busy office situation.
• Moderate stress in dealing with busy office schedules and the public.
• Requires good communication skills, courtesy, discretion and confidentiality in all aspects of work.

Environmental and Working Conditions:

• Normally works in a comfortable office setting. Constant contact with the public.
• Subject to exposure to infectious conditions and biohazardous materials.
• 40 hours a week with overtime as needed.

Job Duties:

The above description of the job responsibilities is intended to reflect the major job responsibilities. It is not intended to describe minor duties or other responsibilities that may be assigned.