Job Overview

The Assistant Dental Office Manager (ADOM) is responsible for performing various functions in support of the DOM to ensure the smooth flow of the clinic’s operations at peak efficiency. They provide exceptional customer service to all patients and team members.

Responsibilities and Duties

• Assist in collection of payment on the clinical side.
• Coordinate/lead (alongside DOM) team of DA/LDA/HYG/Dentists.
• Create the weekly team schedule according to providers’ availability.
• Open/close building (alarm security system), ensure all team members leave first (this is a shared responsibility amongst ADOMs.
• Access supply room (maintain inventory count) (only ADOM/DOM allowed in storage/supply room).
• Send out patient x-rays and records.
• Assist in completion of daily/weekly/monthly checklists with DOM to ensure the clinic is operating efficiently.
• Hold biweekly meetings for members of the clinical team (ADOM does this with DOM).
• Maintain patient confidentiality.

Qualifications

• High School diploma or equivalent. Secondary education is a plus.
• 1-3 years’ experience in a dental office – i.e. front desk, billing, patient care coordination, dental assisting.
• Proven dedication to provide high quality, comprehensive dental care.
• Ability to comply with safety procedures, rules, and regulations in order to maintain a clean and safe working environment.
• Working knowledge of dental terminology, equipment, and practices.
• CPR training and/or certification is a plus.
• Good computer skills.
• Excellent communication and people skills.
• Attention to detail.
• Well-organized and reliable.

Hours

8:30 a.m. to 5:30 p.m. CST - with 1 hour lunch break at 1:00 p.m.

Attire

Grey scrubs (mandatory)