POSITION SUMMARY:

The Medical Office Assistant is engaged with patient care starting from appointment scheduling and check-in registration, to triaging and rooming activities including vital signs, procedures and treatments under the supervision and direction of a licensed Physician and Practice Manager. Job responsibilities include: performing assigned phone and computer clerical duties, maintaining and cooperating in department specific education, and quality improvement programs. Demonstrates a professional and caring image at all times while maintaining patient confidentiality. Adheres to the Florida Health Care Plans Policy and Procedures, practicing only within scope of education, training and/or experience.

QUALIFICATIONS:

Education, skills and experience:

• Completion of a Medical Assistant Program from an accredited school or one year previous Medical Assistant experience in a medical practice required.

• Current certification or the ability to obtain certification within one year of employment through one of the following programs required: CMA (AAMA), RMA (AMT), NRCMA (NAHP), NCMA (NCCT), or CCMA (NHA).

• Current Professional Rescuer CPR Certification (only acceptable programs are American Heart Association and the American Red Cross) or ability to obtain certification within 90 days of employment required.

• Ability to provide care as evidenced by schooling or experience for patient as assigned.

• MED/SURG – Adult and geriatric patients in Primary Care Suites or Specialty Unit.

• PEDIATRICS- In Primary Care Suites or Specialty.

• Ability to type twenty (20) words per minute (wpm) is required.

• Strong customer service skills.

• Clear English communication skills, written and oral.

• Ability to remain professional when working under stressful situations.

• Scribing experience a plus.

• Pharmacy Technician experience a plus.

• Reliable transportation and ability to drive to various facilities as needed