Job Title: Patient Care Technician

About Company:

Who is ERG?

ERG is a leading U.S. based, privately held, independent clinical research site company, and provider of clinical development services with an expertise in early and late-stage neuroscience drug development. With 19 wholly owned clinical sites and 5 affiliated sites, we conduct in-patient and out-patient phase I-IV clinical research studies. ERG has 340+ in-patient beds, a large and growing database of patients suffering from mental illness, neurological disorders, sleep disorders, addictions, Acute and Chronic Pain, diabetes and other illnesses as well as normal healthy volunteers who participate in trials for the advancement of medicine. With access to over 32 million patients/subjects and 5000 + completed trials, ERG continues to grow its capabilities and expand into indications where there are tremendous unmet medical needs in the United States and globally.

Job Description:

The Patient Care Technician assists with the conduct of clinical trials through overseeing the care of clinical trial subjects while housed on unit. Assist with the collection of biological samples, perform venipuncture, electrocardiograms, tube labeling, sample processing, documenting in subject charts, and other related tasks in accordance with the doctor’s written orders. In executing these responsibilities, the Patient Care Technician is guided by Good Clinical Practices (GCP), International Conference on Harmonization (ICH) guidelines, Health Insurance Portability and Accountability Act (HIPAA) and company standard operating procedures and policies.

Responsibilities:

• Perform regular safety and status checks on clinical trial subjects housed on unit as determined by physician orders.
• Perform appropriate research protocol procedures as delegated which may include but are not limited to vital signs, blood collection and processing, ECGs, and point of care laboratory tests.
• Perform basic lab procedures as delegated including but not limited to preparation of specimen tubes and labels, blood specimen collection, centrifuge operation, storing and shipping of lab specimens, accountability of specimens and notification of courier for specimen pick-ups.
• Ensure that biological specimens are disposed of appropriately.
• Maintain a clean, safe work environment for both fellow employees and clinical trial subjects.
• Engage the clinical trial subjects in group activities or one-on-one activities while housed on unit.
• Assure subjects have linens, toiletry items, and other sundries needed while the subject is housed on the unit.
• Serve meals and provide snacks to clinical trial subjects while subjects are housed on unit.
• Study, learn and comply with ERG site standard operating procedures, and other policies, practices and regulations where applicable.
• Additionally, this role may encompass responsibilities beyond those outlined above, as required by the evolving needs of the organization. This job description is intended as a foundation and may be subject to expansion or modification to best suit ERG’s objectives.

Skills and Qualifications:

• Education and experience
  • High school Degree or equivalent
  • One (1) year of clinical experience preferred.
  • CPR Certification required.
  • Phlebotomy certification (national) preferred.
  • Understand regulatory requirements, as well as Good Clinical Practices (GCP) and International Conference on Harmonization (ICH) guidelines.
  • Able to communicate with providers, co-workers, and others in a collaborative and courteous manner.
  • Knowledgeable in medical terminology so as to communicate with physician office and staff.
  • Able to initiate or modify behavior to achieve desired outcomes despite environmental factors, priorities, or problems that might not be well defined or that are subject to change.
• Requirements
  • Ability to work independently and as a team player.
  • Ability to organize and prioritize within a changing environment.
  • Use safety/universal precautions to protect self, subjects and staff.
  • Able to appropriately implement protocol and regulatory requirements in study conduct.
  • Proficient in venipuncture, centrifugation, sample storage and performing electrocardiogram.
  • Excellent documentation practices
  • Good organizational and interpersonal skills
  • Attentive to detail, good initiative and able to work with changing priorities.