Medical Assistant:

I. Job Summary / Job Purpose (Safety-Sensitive)

Under the direction of the health care provider, Medical Assistant is responsible for the delivery of patient care that promotes the safety and wellbeing of all patients. Responsible for the delivery of patient care through the nursing process of assessment, diagnosing, planning, implementation, and evaluation as well as the clerical functions of the office which include but are not limited to answering the telephone, checking patients in, checking patients out, and scheduling follow-up visits.

Collaborates with other professional disciplines to ensure effective and efficient patient care delivery and the achievement of desired patient outcomes.

II. Key Responsibilities

• Check patients in upon arrival
• Check patients out
• Answer the telephone
• Receive payments
• Schedule follow up appointments
• Perform general patient care by following established standards and procedures.
• Obtain and record vital signs including but not limited to, blood pressure, temperature, pulse, respiration, height, weight, drug allergies, and current medications and presenting problems.
• May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis.
• Administer ordered medications and/or vaccines via oral, injection, topically, rectal, ophthalmic, and/or inhalant administration.
• May perform routine tests including but not limited to EKGs.
• Schedule patients for diagnostic testing and follows up to ensure completion of testing.
• Communicate with patients regarding test results and plan of care by phone or mail as directed by physician.
• Prepare, clean, and sterilize instruments and maintain equipment; keep patient exam rooms stocked, clean and orderly; dispose of contaminated items according to protocol.
• Document patient plan(s) of care, tests and examination results in the medical record as directed by the provider.
• Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s).
• Ensure safety checklists/quality controls are completed as required.
• Provide patient safety and protection of patient privacy rights.
• Perform other duties as assigned by practice manager, MA Lead or as requested by healthcare provider(s).

V. Job Requirements / Qualifications

a. Education / Accreditation / Licensure (required & preferred):

• High school diploma or equivalent required.
• Graduate from an accredited Medical Assistant program preferred.
• Basic Life Support (BLS) or Advanced Care Life Support (ACLS) required.

b. Experience (required and preferred):

• 1 year Medical Assistant experience required.

VI. Disclaimers

• This job description reflects EngageMEDs assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.
• Critical features of this job are listed above. They may be subject to change at any time due to reasonable accommodation or other reasons.