Miscellaneous Health Technologists and Technicians Jobs Near Me in Massachusetts

Job Description

DEFINITION/PRIMARY FUNCTION
- The Rehabilitation Support Representative is responsible for, but not limited to, the smooth operation, coordination and implementation of the following functions: registration, reception, insurance verification, precertification, scheduling, administrative/clerical support, physician support and medical record management for Physical Therapy, Occupational Therapy, Speech Language Pathology, Audiology and Physiatry services provided at the Center for Rehabilitation. It is expected that a strong customer service focus is demonstrated in all interactions with patients/family, physician offices, clinicians, co-workers, payers and other departments.
POSITION QUALIFICATIONS (Minimum qualifications are required unless stated otherwise.)
- Experience:
  - Two years of experience in a busy medical office required.
  - Rehab experience strongly preferred.
  - Experience working with commercial payers, Medicare and Medicaid required.
  - Experience working in admissions or community scheduling preferred.
  - Experience with word processing, spreadsheet and powerpoint software required.
- Education and Training:
  - High school graduate or equivalent required.
  - Level of knowledge associated with two years of college or equivalent work experience preferred.
- License, Certification & Registration:
  - N/A
- Other Requirements:
  - Medical terminology required.
  - Knowledge of procedures and appointment types for Physiatry, Physical Therapy, Occupational Therapy, Audiology and Speech Language Pathology preferred.
  - Proficiency with the hospital's computer system/software which manages scheduling, registration and payer/benefit verification preferred.
  - Ability to work independently, handle multiple tasks at one time.
  - Strong interpersonal skills (both oral and written).
  - High level of flexibility and organization.
  - Ability to interact appropriately with community, hospital staff, and physicians.
  - Ability to maintain high level of confidentiality.
  - Demonstrated proficiency with written and oral communication.
  - Ability to speak English language in a clearly understandable manner.

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