Classification/Status: Temporary, Non-Exempt

Reporting to: Office Manager

Work Location: Frederick, MD

Newbridge Spine and Pain Center, an interventional pain management practice, is seeking a Temporary Medical Receptionist for short-term coverage at our Frederick, MD office. In this role, you will support the daily functions of the front office to ensure a high-quality, patient-centered experience within our Clinic and Ambulatory Surgical Center (ASC).

We are seeking immediate coverage for a temporary assignment working standard office hours of 8:00 AM to 4:00 PM, Monday through Friday.

Responsibilities

• Perform daily front office functions, including patient check-in/check-out, scheduling, and monitoring patient flow and wait times.
• Provide a high-quality, patient-centered experience, ensuring exceptional customer service.
• Support front-end operations, including pre-registration, insurance verification, authorizations, co-pay collection, and daily cash receipt reconciliation.
• Maintain accurate patient documentation and coordinate with billing teams using our Electronic Medical Record (EMR) system.
• Perform other general administrative front-desk duties as assigned.

• Previous administrative or front-desk experience in a medical office or ambulatory care setting.
• Familiarity with insurance verification, authorizations, scheduling, and co-pay collection.
• Proficiency in electronic medical record (EMR) systems (Athena experience is strongly preferred).
• Excellent communication skills and a friendly, professional demeanor.

Compensation

• $18-$21/hr, commensurate with experience

Newbridge Spine & Pain Center is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided based on qualifications, merit, and business need.

Disability Accommodations: If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, please direct your inquiries to 240-651-3986.

This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job; it is intended to be a reflection of those principal job elements essential for recruitment and selection, for making fair job evaluations and for establishing performance standards.