We are seeking a highly skilled Hot Side Commercial Kitchen Service Technician with CFESA certification to join our team. This role is responsible for diagnosing, repairing, and maintaining commercial cooking equipment for high-volume foodservice operations. The ideal candidate has hands-on experience with major OEM brands and a strong background servicing QSR environments, with Chick-fil-A experience strongly preferred.

Diagnose, troubleshoot, and repair hot side commercial kitchen equipment in the field

Perform preventative maintenance to ensure equipment reliability and uptime

Support and service key equipment including:

Fryers, ovens, grills, holding cabinets, and specialty equipment

Accurately document service calls, parts usage, and labor in service management system

Communicate effectively with customers, dispatch, and internal teams

Maintain a high level of professionalism while working in customer-facing environments

Adhere to all safety standards and company policies

Participate in ongoing OEM and technical training

CFESA Certification (preferred or willingness to obtain)

Minimum 3–5 years experience servicing hot-side kitchen equipment

Strong mechanical, electrical, and gas troubleshooting skills

Ability to read wiring diagrams and schematics

Valid driver’s license with acceptable driving record

Ability to work independently in a fast-paced environment

Strong customer service and communication skills

Hands-on experience servicing the following manufacturers is highly desired:

Garland

Henny Penny

Alto-Shaam

AJ Antunes (Roundup)

Traulsen (including Thaw Cabinets)

Chick-fil-A service experience strongly preferred

Experience working with national chain accounts and QSR operations is a plus

Physical Requirements

Ability to lift up to 75 lbs

Ability to bend, kneel, and work in tight spaces

Capable of working in hot kitchen environments

Competitive pay based on experience

Company vehicle (if applicable)

Ongoing OEM training and certification support

Career advancement opportunities

Benefits package (medical, dental, vision, PTO, etc.)

Join a growing service organization focused on quality, speed, and technical excellence supporting premier foodservice brands. We invest in our technicians and provide the tools, training, and support needed to succeed.