SUMMARY: Responsible for furnishing Representatives in the Player Services department with money; accurately reconciling main bank inventory; verifying all money drops and deposits. A significant level of trust and diplomacy is required, in addition to normal courtesy and tact.

ESSENTIAL DUTIES AND RESPONSIBILITIES: include, but are not limited to the following:

• Creates and supports a work environment/culture focused on building high-trust relationships by extending support and respect to all

• Assists various departments in counting gratuities.
• Verifies all money drops and deposits money into appropriate accounts.
• Reconciles Players Services Representative banks accurately.
• Maintains various records of Main Bank activities.
• Maintains the accuracy of the vault inventory during ALL shifts.
• Pulls and counts mutilated money; preparing it to be returned to the bank.
• Ensures proper fills and reconciliation for ATM’s, Kiosks and Recycler.
• Held accountable, to a high degree, for the accuracy, confidentiality, and thoroughness of departmental records and reports.
• Complies with Title 31 requirements and other internal control standards.
• Prepares reports as requested.
• Seeks efficiency in the Player Services department without undermining the rules/regulations.
• Demonstrate effective computer literacy skills with Microsoft programs and database systems.
• Verifies all money drops, transfers and deposits money into appropriate gaming accounts.
• Prepares banks for slots, promotions and other departments as needed.
• Pays out large jackpots.
• Facilitates the flow of information, by attending regularly scheduled departmental meetings.
• Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports.
• Responsible for maintaining a consistent, regular attendance record.
• Ensures strict adherence to policies, procedures and Internal Controls
• Helps clean and sanitize work area as directed.
• Other duties as assigned by Supervisor or Manager.

QUALIFICATIONS:

• High School Diploma or GED required. Some college preferred. At least two years of experience in a Player’s Club or Cage operation.
• Must be able to read, write, and verbally communicate fluently in English.

KNOWLEDGE AND SKILLS - EXPERIENCE and/or EDUCATION:

Equivalent to a high school education with one (1) year to three (3) years of similar or related experience.

• Must be able to comply with all state gaming regulations, which may include obtaining a license.
• Must be able to read, write, and verbally communicate fluently in English.
• Excellent verbal and written communication skills

PHYSICAL DEMANDS / WORK ENVIRONMENT:

The physical demands and work environment described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Team Member is required to lift up to 50 pounds and involves periods of sitting, standing, walking

The Team Member is regularly exposed to risk of radiation (from computers), as a great deal of the workday is spent working on spreadsheets or inputting data into the computer system.

The noise level in the work environment is usually moderate.

The Team Member is exposed to second-hand cigarette smoke.

Levels of interaction:

• Face-to-face / in person: High level of interaction with other Team Members, low with guests and vendors.
• Telephone interaction: High level of interaction with Team Members, low interaction with vendors and guests.