SUMMARY

The Spa Attendant's role is to ensure that the spa facility exceeds guest expectation for cleanliness and is properly stocked with all amenities. The Spa Attendant will be aware of guest appointments and flow of business so they can be proactive in cleaning and the clearing of the locker rooms, relaxation area and hydrotherapy area after every use. The Spa Attendant will primarily service the MALE LOCKER ROOMS.

ESSENTIAL FUNCTIONS

• Maintains cleanliness of overall spa facility and reports maintenance needs to spa management
• Assists in the operations of all spa departments as required, including but not limited to the fitness rooms, locker rooms, relaxation area, treatment rooms, & hydrotherapy area
• Maintains the facility in peak sanitary condition at all times
• Ensure consistent delivery of Forbes 5-star and Rancho Valencia standards at all times
• Maintains proper stocking levels of toiletries in locker rooms and vanities
• Transports linen inventory to and from laundry bin on a regular basis
• Wash and fold small linen throughout the day as needed
• Sterilize spa slippers; prepare robes
• Prepare food and beverage amenities and keep well stocked throughout the day
• Wash, dry and stock food and beverage dishes
• Check for spa package deliveries daily
• Inform management when supply stock is low
• Actively participates in safety programs and abides by all injury reporting and safety behavior requirements
• Participates in and supports hotel efforts towards community service, sustainability and environmental initiatives
• Performs other duties as directed, developed or assigned by management.

QUALIFICATIONS

Required

• High school diploma or GED-equivalent.
• Ability to communicate in English with vendors, guests and staff to their understanding.
• Excellent eye for detail, ability to multi-task and work in a fast pace environment.
• Available to work holidays, mornings, evenings and weekends.

Desirable

• Minimum 2 years experience in spa or housekeeping department in a hotel or resort.

SKILLS

Required

• Ability to maintain discretion and confidentiality of all guests and hotel information.
• Ability to remain calm under pressure; work as a team or independently.

Desirable

• High School Diploma or GED Equivalent.
• Minimum two years experience in a resort spa attendant capacity.
• Bilingual, English and Spanish.

PHYSICAL DEMANDS

• Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing. Have frequent need to perform standing and walking activities related to inspecting property.
• Constant need to perform the following physical activities: grasping, turning, finger dexterity.
• Frequently needs to stand for long periods of time.
• Lifting/carrying up to 25 lbs. frequently and 35 lbs. occasionally.
• Vision requirements: constant need to view small print. Frequent need to see small details and things clearly beyond arms' reach.
• Hearing requirements: constant need to speak on telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment.

Salary: $20 per hour