Position: Controls Technician HVAC/R

Department: Install

Reports To: Director of Operations

FLSA Status: Non-Exempt

Experience Level: Experienced, associates degree and 3+ years experience required

The Controls Technician installs, maintains, programs, diagnoses, and repairs complex building automation systems (BAS), pneumatic controls, and electronic components to optimize HVAC/R equipment performance. This position performs expert level work on commercial and industrial systems integrating HVAC/R hardware with computer-based controls for energy efficiency and environmental control. The position has no direct reports and works primarily independently, with occasional teamwork, under direct supervision.

Essential Functions/Responsibilities

• Installs, configures, and programs Building Automation Systems (BAS), PLC controllers, and environmental controls.
• Diagnoses and repairs pneumatic, electronic, and digital control systems, including sensors, thermostats, VFDs, and actuators.
• Calibrates temperature, pressure, and humidity controls; performs preventive HVAC/R maintenance.
• Installs electrical wiring, relays, and interlocks for HVAC/R systems.
• Uses software to monitor system performance, adjust control logic, and manage BAS networking (BACnet, Modbus, N2).
• Communicates project plans, progress, and results with internal teams, clients, and customers.
• Reviews mechanical design plans and provides HVAC/R control sequences of operation for remodels, upgrades, and new construction.
• Records work progress and documentation in the computerized management system.
• Prepares work areas, gathers materials, safely operates and maintains tools & company vehicle, and cleans up after project completion.
• Collaborates professionally with external contractors and ensures compliance with codes and standards.
• Sets and achieves individual goals and contributes to department objectives.
• Demonstrates strong communication, versatility, follow through, and customer focus.
• Upholds professionalism, timeliness, accuracy, and a positive company image.
• Adheres to all company and industry safety protocols.

Marginal Functions/Responsibilities

• Assists in developing specifications for repairs and new construction.
• Trains and mentors’ other staff as needed.
• Supports and serves as backup to other field positions.
• Performs other duties as assigned by authorized personnel.

Education/Experience/Training Requirements

• Associate’s degree in HVAC/R, controls, or equivalent required.
• 3+ years in HVAC/R with specific experience in control systems required.

Licensing Requirements

• EPA Universal Certification required.
• Valid class D driver’s license and commercial insurability required.
• Federal Medical Card to transport large commercial trailers a plus.

Skills/Abilities Requirements

• Strong problem-solving, mechanical, and analytical skills.
• Proficient and safe use of trade tools, equipment, materials, and methods.
• Ability to read and interpret complex manuals, control schematics, wiring diagrams, blueprints, and code, experience with pneumatic and digital systems.
• Capable of designing, laying out, and developing material lists for repairs, maintenance, and installations.
• Strong planning, organization, prioritization, and task management skills.
• Ability to follow instructions and meet deadlines.
• Performs effectively in fast paced, high stress environments.
• Skilled in operating aerial lift equipment (scissor lifts, boom lifts).
• Strong computer skills for software troubleshooting and configuration.
• Works effectively both independently and as part of a team.
• Exhibits strong work habits: punctuality, accountability, thoroughness, and resourcefulness.
• Willing and Abe to travel to job sites 100% of the time.
• Ability to work a non-standard schedule including emergency on-call, nights, weekends, and holidays.

LANGUAGE SKILLS

• Ability to read, write and comprehend simple instructions, short correspondence, and memos.
• Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.

MATHEMATICAL SKILLS

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands

Stationary Position Must be able to remain in a stationary position for 2–4 hours while traveling to and working on jobsites.

Move Regularly walks through indoor and outdoor jobsites, including uneven surfaces.

Operate Frequently uses commercial vehicles, power tools, and mobile devices; occasionally uses computers and office equipment. Requires repetitive finger motion, hand dexterity, elbow bending and prolong outward and upward arm extension.

Ascend/Descend Frequently required to ascend/descend stairs and ladders to access all areas of equipment and jobsites including rooftops.

Positions self Frequently required to bend, stoop and access small, confined spaces.

Communicate Frequently communicates with internal and external customers using spoken word and the ability to perceive the natural sounds of normal speaking levels. Must be able to exchange accurate information through oral and written communication and make fine discriminations in sound. Must be able to communicate information and ideas so others will understand.

Observe/Inspect Uses visual acuity at near, far, and peripheral distances, and must be able to adjust focus. Frequently uses vision to operate vehicles, tools, equipment, and to read technical information.

Transport Frequently lifts, pushes, or carries up to 50 pounds and occasionally more than 75 pounds.

Exposed to May work near moving mechanical parts and is frequently exposed to loud noise, vibration, dust, low light conditions, and extreme temperatures, including outdoor weather. Must be able to wear required PPE for the full shift.

WHAT WE OFFER

• Competitive compensation based on experience
• Medical, dental, vision and supplemental insurance offerings
• HSA (Health Savings Account)
• 401K with employer match
• Profit sharing
• Year-round work
• Paid Time Off
• Weekly paycheck
• Company swag and uniform programs
• Educational assistance
• Employee support services
• Company provided cell phone for qualifying positions
• Company provided vehicle for qualifying positions
• Latitude to determine parts stocking for technician assigned service vehicles
• Electronic work orders/time entry system
• Experienced technician support team
• Continuous training & development
• Advancement opportunities and more!!

WHO WE ARE?

Benedict Sales & Service, Inc., is a leading commercial mechanical contractor with operations throughout central and northern Wisconsin and eastern Minnesota. We are family owned and have been in business since 1938! We offer dynamic service and installation departments encompassing craftspeople in food service equipment, refrigeration, HVAC, metal fabrication, and beer/beverage systems all of which are supported by our experienced office support teams located in Altoona, WI, West Salem, WI, and Winona, MN!

WHY YOU’LL LOVE IT HERE!

At Benedict Sales & Service, we go the extra mile – to connect business to family. This is our purpose statement and standard of business; it’s who we strive to be day in and day out. Go the extra mile, might speak for itself, as we always want to go above and beyond the normal expectations. To connect business to family, speaks to how we go about our daily business. We need to always stay mindful of good business practices, but we strive to run those business practices through a family lens. We all want the best for our families, so why not conduct business in that same manner. Whether it is how we treat our staff or how we treat our customers, we want them all to know we have their best interests in mind as we strive to treat them like family.

Benedict Sales & Service is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.