Position Summary: The Electrical Service Technician installs, maintains, tests, and repairs electrical systems across retail, commercial, and light industrial environments. This role focuses on troubleshooting complex electrical issues, performing preventative maintenance, and ensuring all work complies with the National Electrical Code (NEC) and safety regulations. As a customer-facing technician, this role requires strong communication skills, independent problem-solving, and dedication to minimizing client downtime.

Essential Functions/Core Responsibilities:

· Maintain current electrical license and complete all electrical connection in strict accordance with all applicable state & local codes

· Follow company policy and procedures and enforce safety regulations

· Prepare sketches or follow blueprints and circuit drawings to determine the proper location of electrical equipment and to ensure conformance to electrical and safety codes

· Inspect work in progress and test electrical systems to ensure compatibility and safety of the system

· Perform physically demanding work while working from ladders, scaffolds or on roofs

· Repair and maintain electric motors, control centers and circuit controls

· Work harmoniously, cooperatively and courteously with others at all times

· Be willing to respond to emergency situations after hours or occasionally work out of town

· Performs miscellaneous other duties and responsibilities as required

Troubleshooting & Repair

· Diagnose malfunctioning electrical systems, apparatus, and components

· Replace damaged wiring, conduits, circuit breakers, transformers, and fixtures

· Respond promptly to emergency service calls to restore power and operations

Installation & Upgrades

· Install electrical conduit, wiring, panelboards, switchgear, and distribution systems

· Troubleshoot and retrofit/repair commercial lighting, energy management systems, and smart building controls

· Connect power to commercial appliances, HVAC units, and light industrial machinery

Maintenance & Testing

· Perform routine preventative maintenance inspections to identify potential hazards

· Test electrical systems using digital multimeters, megohmmeters, and thermal imagers

· Maintain accurate digital logs of service reports, parts used, and time spent per job

Supervisory Responsibilities:

May supervise others; Electricians and Apprentices

Hiring Requirement/Preferences:

• High school diploma and additional specialized training required for licensing
• Requires Journeyman or Master’s Electrical license in Massachusetts
• Licensing in other New England states preferred
• Minimum 3–5+ years of commercial or light industrial electrical service experience.
• Ability to read and write English
• Must have strong written and verbal skills and be able to prepare detailed estimates of the time and materials to complete a given job
• Work within precise limits or standards of accuracy; follow instructions, read blueprints and make decisions based on measurable criteria
• Visualize objects in three-dimension; use logical step-by-step procedures in work; make decisions based on measurable information
• Perform duties that may change often
• Must possess a valid unrestricted Driver’s License