Quality Control Documentation Auditor

Department: Quality Control

Reports to: Quality Control Manager

Location: Liverpool

Full-Time: A typical work schedule is standard business hours, 8:30 a.m.– 5:00 p.m., with the flexibility to handle escalations or support during peak times or special projects.

Pay Schedule: Weekly

Non-Exempt: Compensation starts at $44,000 to $48,800 annually, depending on experience.

Shift Differential: 2nd Shift, +$1. hour, 3rd Shift, +$2. Hour (Based on hours worked)

Benefits: Begin the first day after the first two full months of employment

****The salary range reflects the anticipated compensation for the role and may vary based on several factors, including experience, education, specific skill sets, tenure, and overall fit. We value each person’s contributions and recognize that roles have unique requirements that influence compensation; however, different roles may require different levels of expertise and qualifications, which can affect compensation. While we strive to maintain fairness and consistency across the organization, differences in responsibilities, qualifications, and market conditions may result in varied compensation levels. Our goal is to ensure that compensation remains equitable, aligned with each position's requirements, and reflective of each employee’s unique value.

The Quality Control Documentation Auditor plays a critical role in ensuring the accuracy, integrity, and compliance of both production output and company documentation. This position is responsible for auditing production files, quality control records, and internal documentation across multiple systems to ensure adherence to established quality standards, regulatory requirements, and internal procedures.

This role works closely with production, compliance, and leadership teams to identify defects, documentation gaps, and process improvement opportunities. The ideal candidate is highly detail-oriented, analytical, and experienced in both quality control and documentation auditing within a production or manufacturing environment.

Essential Functions

Quality Control & Production Auditing

Documentation Review & Compliance

Process Improvement & Reporting

Training & Compliance Support

• High school diploma or equivalent required; associate or bachelor’s degree preferred.
• 2+ years of experience in documentation review, auditing, or quality assurance.
• Proficiency with:
  • SharePoint
  • JIRA
  • HubSpot
  • Microsoft Office Suite (Excel, Outlook, Word, PowerPoint)
• Exceptional attention to detail and organizational skills.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks in a deadline-driven environment.
• Demonstrated ability to collaborate effectively across departments and with executive leadership.

Employees may be required to perform duties outside their primary responsibilities or assigned department, as reasonably requested by management. These duties may occasionally occur outside regular working hours, provided they align with applicable labor laws.

The physical demands described here represent those that an employee must meet to perform the essential functions of this position successfully.

This job description in no way states or implies that these are the only duties to be performed by this position's employee(s). Employees will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements. They are subject to reasonable modification to accommodate individuals with disabilities.

Immediate Mailing Services, Inc. is an Equal Opportunity–Affirmative Action Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, protected veteran status, immigration status, criminal history, height, weight, or any other protected category under applicable federal, state, or local laws. We are a drug‑free workplace and comply with all applicable ADA requirements.

To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat to their own health, safety, or the health or safety of others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at-will relationship.