This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Service Delivery Manager - REMOTE. In this role, you will be the primary point of contact for client support, ensuring the efficient handling and resolution of support requests. You will focus on maintaining service levels in accordance with client contracts while fostering strong relationships. This position is essential for delivering exceptional customer satisfaction and contributing to continuous improvement. You will play a key role in periodic reviews with clients to share insights and enhance service delivery.

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

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