We are seeking a experienced Project Manager to join our client delivery team supporting the Medicaid Management Information System (MMIS). While supporting operational execution of Medicaid workflow, this role will serve as a critical point of contact for our client and external stakeholders including MCOs, Providers and third parties. As a Project Manager, you will be the "front line" for triaging complex requirement issues, facilitating high-stakes conversations with state government stakeholders, and translating urgent operational needs into clear, actionable technical specifications for our internal product teams. The role requires active leadership, rapid problem-solving, and deep domain expertise in Medicaid workflows.
 
Duties & Responsibilities

• Creates and implements complex project definitions, schedules, budgets, and objectives for a large sized or multiple projects of high complexity.
• Determines need for and impact of changes in scope of project and makes and implements recommendations based on determinations.
• Gains concurrence, approval, and consensus from stakeholders regarding the various project aspects, adjusts accordingly. Identifies appropriate resources and staffs projects.
• Organizes project team(s) members to ensure communication and understanding of deadlines, assignments and objectives.
• Acts as the point of contact with client project management. Identifies, when and as appropriate, staffing changes or needs as project progresses.
• Manages costs, schedules and quality by overseeing project deliverables.
• Ensures schedule and budget are met. Identifies need for change, determines course of action and revises as appropriate. May act outside of established policies as necessary.
• Oversees the ongoing review of project(s) status; identifies risks. Develops, recommends and implements risk mitigation solutions and implements as appropriate.
• Works in conjunctions with team members and stakeholders to anticipate and manage changes to projects, such as but not limited to, technical requirements, business requirements and schedule.
• Determines when additional resources are needed and implements same. Identifies or gathers information regarding possible solutions that may create additional, different or unique project objectives or results.
• Manages client project management, company management and project team expectations for agreed upon project performance by obtaining and providing project metrics.
• Identifies, recommends and implements changes or alternate paths based upon performance and metrics.
• Develops and makes presentations that could lead to expanded business opportunities.
• Participates in proposal efforts and sales calls to enhance opportunities for future business deals with client. Manages client expectations and balances the needs of company and client to ensure satisfaction for relevant parties.

Qualifications

• 10+ years of Project Manager experience in Healthcare IT, with at least 3+ years dedicated to ‘Medicaid MMIS’ or state-level Eligibility & Enrollment systems.
• Bachelor's degree or equivalent combination of education and experience
• Bachelor's degree in business administration, information technology, engineering or related field preferred
• Experience working with project management methodology such as Catalyst including budget development, project planning, control and assurance methodologies, project management software and finance and accounting concepts and practices

• Technical Proficiency
o Experience with ALM tools (JIRA, Microfocus ALM, SharePoint) for requirements traceability.
o Strong understanding of the SDLC in an Agile/Hybrid environment
o Knowledge of Microsoft Excel advanced features such as macros and/or relational database software
o Powerpoint and presentation skills
• Client-Facing Confidence: Proven ability to lead meetings with government clients and push back diplomatically when necessary.
• Crisis Management: Ability to remain calm and structured during "surge" periods of high-volume issues and reporting.
• Curiosity to solve complex problems and strong interpersonal skills to interact with and influence clients and team members
• Experience working with administrative processes Experience working with client vision, business objectives, and critical success factors
• Experience working with delivery assurance principles and appropriate procedures relevant to area Experience working with techniques and approaches related to the architecture, development, integration, and deployment of project phases
• Strong organizational skills
• Strong creative, analytical and problem solving skills
• Strong interpersonal and presentation skills for interacting with team members and clients
• Strong communication skills