Location US-IL-Bloomington;US-TX-Richardson;US-AZ-Tempe
Job Category Technology and UX
Position Type Regular Full Time
Req ID 46710
Overview

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good!

HYBRID: Qualified candidates must live or relocate within a 180-mile radius of a hub location listed below and should plan to spend time working from home and some time working in the office as part of our hybrid work environment.
HUB LOCATIONS: Bloomington, IL;Richardson, TX; or Tempe, AZ

SPONSORSHIP: Applicants for this position are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity

Responsibilities

The Customer Identity & Access Management (CIAM) team is seeking an experienced Lead Software Engineer to provide technical leadership in designing, developing, and supporting secure, scalable customer identity solutions that protect millions of customer interactions across State Farm's digital channels.

This role partners closely with Product, Architecture, Information Security, Fraud, Privacy, and Enterprise Technology to modernize customer authentication and registration capabilities while ensuring security, reliability, and exceptional customer experiences.

As State Farm continues advancing its customer identity platform, this engineer will lead the implementation of strategic initiatives including Passkeys, Passwordless Authentication, Identity Verification, Registration Modernization, Adaptive Authentication, and emerging digital identity capabilities.

• Design, develop, and maintain modern customer identity applications using industry-leading software engineering practices.
• Build secure authentication, registration, identity verification, and authorization capabilities that support millions of customer interactions.
• Design highly available, resilient, and scalable identity services aligned with enterprise architecture and security standards.
• Partner with Product Managers, Architects, Information Security, Fraud, Privacy, and Digital Experience teams to understand customer and business needs.
• Translate business requirements into secure, scalable technical solutions.
• Evaluate emerging technologies and recommend innovative customer identity capabilities.
• Design secure APIs and full-stack applications supporting customer authentication and identity services.
• Apply secure software engineering practices throughout the development lifecycle.
• Protect customer identity data through secure design, modern authentication protocols, and enterprise security controls.
• Ensure technology assets are designed with resiliency, observability, and operational excellence in mind.
• Take ownership of customer identity products throughout their full lifecycle—from design through production support.
• Participate in Agile planning, backlog refinement, code reviews, CI/CD, testing, deployment, and continuous improvement.
• Support production operations, incident response, and operational readiness.
• Design authentication experiences that balance security with usability.
• Improve customer registration, authentication, and identity verification journeys through thoughtful engineering and user-centered design.
• Collaborate across teams to deliver frictionless, secure digital experiences.
• Lead technical design discussions and architecture decisions.
• Mentor engineers and promote engineering excellence across the CIAM organization.
• Establish reusable engineering patterns and best practices.
• Help define the technical vision and future direction of the Customer Identity platform.

Qualifications

• Apply advanced software engineering practices to design and build secure full-stack applications.
• Design and develop enterprise APIs and identity services.
• Diagnose and resolve complex production issues.
• Apply modern software engineering practices including:
  • Object-oriented programming
  • Secure coding
  • Automated testing
  • CI/CD
  • Infrastructure automation
  • Containers
  • Cloud-native development
• Build highly available and observable services using enterprise monitoring and logging capabilities.
• Apply advanced understanding of software architecture, data movement, integration patterns, and system design.
• Influence technical direction and engineering best practices across customer identity solutions.
• Support multiple concurrent initiatives while balancing strategic roadmap delivery and production support.
• Apply modern security engineering pratcices including:
  • Customer Identity & Access Management (CIAM)
  • Okta or similar Identity Platforms
  • Identity Verification solutions
  • Authentication modernization initiatives
  • Passkeys (FIDO2/WebAuthn)
  • Passwordless Authentication
  • OAuth 2.0
  • OpenID Connect
  • SAML
  • Multi-Factor Authentication (MFA)
  • Identity Federation
  • Fraud prevention technologies

Our Benefits

Because work-life balance is a priority at State Farm, compensation is based on our standard 38:45-hour work week!

• Potential starting salary range: $110,000 - $142,000 (Starting salary will be based on skills, background, and experience. High end of the range limited to applicants with significant relevant experience.)
• Potential yearly incentive pay up to 15% of base salary

At State Farm, we offer more than just a paycheck. Check out our suite of benefits designed to give you the flexibility you need to take care of you and your family!

• Get Paid! On top of our competitive pay, you are eligible for an annual raise and bonus.
• Stay Well! Focus on you and your family’s health with our robust health and wellbeing programs. State Farm pays most of your healthcare premium, and we offer multiple healthcare plan options, including a high deductible plan. All medical plans provide 100% coverage for in-network preventative care, AND you and your family have access to vision, dental, telemedicine, 24/7 mental health professionals, and much more!
• Develop and Grow! Take advantage of educational benefits like industry leading training programs, top-notch tuition assistance programs, employee resource groups, and mentoring.
• Plan Ahead! Plan for those big moments in life with benefits like fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, and more. You can also start a savings account or consider financing through our State Farm Federal Credit Union!
• Take a Little “You” Time! You will have access to our generous time off policies designed so you can plan around holidays, family events, volunteering, or just to take a relaxing day off. With the opportunity to initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, and community service/education support days, there will be plenty of time for you!
• Give Back! We offer several ways to give back through our Matching Gift Program, Good Neighbor Grant Program, and the Employee Assistance Fund.
• Finish Strong! Plan for retirement using free financial advisors and a 401(k) plan with company contributions of up to 7% of your salary.

Visit our State Farm Careers page for more information on our benefits, locations, and the hiring process of joining the State Farm team!