Peer Recovery Support Specialist (PRSS) – Crisis

Southern Highlands Community Mental Health Center

Southern Highlands Community Mental Health Center is seeking a compassionate and dedicated Peer Recovery Support Specialist (PRSS) – Crisis to join our team!

This position uses personal lived experience with mental health and/or substance use recovery to provide hope, encouragement, and support to individuals experiencing behavioral health crises. Working alongside our crisis services team, the PRSS helps individuals develop coping strategies, access resources, and take meaningful steps toward recovery and wellness.

• Provide peer-based emotional support to individuals experiencing behavioral health crises.

• Assist individuals in developing coping strategies, recovery tools, and short-term safety goals.

• Encourage engagement in crisis services, follow-up appointments, and ongoing treatment.

• Collaborate with crisis team members while maintaining professional boundaries.

• Support individuals transitioning between levels of care.

• Connect individuals with community resources and recovery-oriented services.

• Complete accurate and timely documentation in the Electronic Health Record (EHR).

• Follow agency policies, confidentiality requirements, and professional ethical standards.

• High school diploma or equivalent.

• Personal lived experience with mental health and/or substance use recovery and active engagement in personal wellness.

• State or nationally recognized peer certification required at hire or, with prior approval, obtained within six months of employment.

• Certification must be recognized by the West Virginia Certification Board for Addiction & Prevention Professionals (WVCBAPP).

• Ability to obtain and maintain a National Provider Identifier (NPI).

• Strong communication, interpersonal, and problem-solving skills.

• Valid driver's license and satisfactory driving record.

• Ability to work traditional and nontraditional hours.

• Must meet applicable legal and ethical requirements and successfully complete background checks, WV CARES clearance, and drug screening.

• At least one year of experience working with individuals experiencing behavioral health crises.

• Knowledge of crisis intervention, recovery resources, and community-based supports.

At Southern Highlands, we believe in the power of hope, connection, and recovery. Our Peer Recovery Support Specialists make a meaningful difference by helping individuals navigate challenging moments and build a path toward lasting wellness.

If you are passionate about helping others and believe in the power of recovery, we encourage you to apply!

This job posting is not intended to be an all-inclusive list of duties, responsibilities, or qualifications. Southern Highlands Community Mental Health Center reserves the right to modify or assign additional duties and responsibilities as organizational needs require.

Southern Highlands Community Mental Health Center is an Equal Opportunity Employer.