Revenue Cycle Manager

US-MN-Center City

Job ID: 2025-12486
Type: Full Time
# of Openings: 1
Category: Corporate Services
Hazelden Betty Ford FoundationShift Day
Responsibilities

This is a hybrid opportunity. The ideal candidate is commutable to our Center City, MN facility.

Manage, provide daily direction, and manage the performance of the Patient Accounts Insurance and Financial Specialists to ensure a solid functioning team and to ensure their work conforms to Hazelden Betty Ford’s policies and procedures. Responsible for the timely collection of all patient and insurance accounts for all Hazelden Betty Ford facilities. Responsible for the accurate set up and timely billing of patient accounts for all Hazelden Betty Ford facilities with a comprehensive understanding of each program. Responsible for reporting on the patient accounts receivables and implementing process changes to improve collection times. Demonstrate interpersonal communication skills and decision making to maintain good customer relations while keeping in mind Hazelden Betty Ford’s financial interest. Act as a direct liaison with outside payers to escalate and resolve claim issues and utilize reporting tools to monitor and provide direction on accounts receivable as well as staff productivity.

• Manage, plan, and coordinate all activities regarding third party and self-pay billing and collections.
• Act as liaison with other Hazelden departments, outside collection agencies and insurance websites.
• Report and maintain patient accounts receivable goals.
• Facilitating the selection, placement, and development of new and existing employees.

Qualifications

Required Qualifications:

• Associate’s degree in business administration or equivalent experience, accounting, or bookkeeping
• Five years of related experience in a hospital business office dealing with patient billing and account follow-up
• Intermediate mastery of Excel

Preferred Qualifications:

• Bachelor’s degree in a Business, Health or Finance area plus healthcare collection supervisory experience
• 4 years supervisory experience in healthcare billing and collection
• CPT, ICD9 and medical terminology education

Overview:

The Hazelden Betty Ford Foundation is the largest nonprofit addiction recovery organization in the United States. It is also one of the most mission-driven places you will find. The Hazelden Betty Ford Foundation team is passionate about providing hope and ultimately healing. As a living, growing and evolving institution, the Hazelden Betty Ford Foundation is – at our core- a people-powered organization. Hazelden Betty Ford Foundation is comprised of 1600+ employees, seventeen treatment sites and produces $190 million dollars in annual revenue. This exemplary organization serves nearly 25,000 people annually and is committed to provide hope and healing for those experiencing addiction to alcohol and other drugs.

What makes this organization unique is its total ecosystem approach to prevention, education, research, advocacy and treatment. All of the parts of the organization work together to inform, develop and deliver evidence- based practices that help people reclaim their futures and restore their hope.

Being “a best place to work” is a strategic goal of Hazelden Betty Ford Foundation and it’s a goal that every employee plays an active role in helping to achieve. Our culture is a reflection of how encouraged and energized we each feel about contributing our ideas and performing to our greatest ability. Join us and do meaningful work.

We deeply value our employees. Working at Hazelden Betty Ford Foundation includes a comprehensive benefits package, including:

• Competitive Health, Dental and Vision Plans
• Retirement savings plan with employer match
• Paid time-off
• Tuition reimbursement

The Hazelden Betty Ford Foundation is proud to be an equal opportunity and affirmative action employer. We believe that diversity and inclusion among our colleagues is critical to our success as a force of healing and hope for individuals, families and communities affected by addiction to alcohol and other drugs; and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.