The Line & Ramp Lead is responsible for leading their assigned shift, serving the customers’ needs, and the meeting the requirements of their base in accordance with Jet Aviation policy and procedures. The Training Lead is responsible for supporting the site with training for the line service team, but also as a line service team member themselves, including serving the customers’ needs, and the meeting the requirements of their base in accordance with Jet Aviation policy and procedures.

• A High School Diploma, GED, or equivalent education.
• Strong communication skills.
• A courteous, respectful attitude and a reliable work ethic.
• Preferably 2 - 4 years of mechanical experience.
• Direct line and ramp experience preferred.
• Willingness to work flexible hours — rain or shine.
• Must be able to handle the demands of an active, on-the-move role.
• A strong eye for quality and a natural focus on customer service.
• The ability to stay cool, calm, and collected under pressure.
• A valid driver’s license and a strong sense of responsibility.
• Someone who takes pride in doing things right enjoys working outdoors.

• May be responsible for reviewing timecards of shift team members, setting schedules, and monitoring overtime usage
• On point for shift communications and implementing directed activities from management, and/or training requirements relevant to the team
• Responsible for the overall operation of the flight line within established operating procedures as defined for Line & Ramp Services Agent team members, including fueling, hangar stacking, towing, aircraft ramp parking, service equipment, facilities upkeep, etc.
• Responsible for adhering to all safety policies and procedures by managing employees accordingly in the Senior Manager’s absence.
• Safely handling aircraft ground operations, including fueling, towing, marshalling, and ground support equipment.
• Delivering excellent customer service by assisting passengers and crews with luggage, transportation, and amenities.
• Maintaining facilities, equipment, and supplies to the highest standards of safety, quality, and cleanliness.
• Supporting a strong safety-first culture by following procedures and promptly reporting hazards or issues.

Aviation operates on a dynamic schedule—things can change fast, and our success depends on team members who can adapt. We are looking for team members who thrive in a dynamic, around-the-clock operation and are open to working a flexible schedule to meet the needs of the operation, customers, and crews.

• We formally operate 24 hours daily, 7 days weekly.
• The 1st shift (morning 6:00 am - 2:00 pm) will be the initial assignment, with the potential for changes over time as our business needs and opportunities evolve.

The posted salary ranges will default to that of your regional location and will not include any premiums. The baseline range for this non-exempt position will be as follows: $26 - 29 hourly which is equivalent to $54,000 - $60,000 annually, plus a performance-based bonus up to 5% of annual salary.

Full time employees can enjoy selections from a comprehensive benefit package that fuels your passions both inside and outside of work. You can expect a wide array of financial, insurance, continued education and other employee benefits and perks:

• Financial Perks: Base hourly pay + overtime paid over 40 hours in one week; holiday pay + paid time off (including 3 floating holidays); 401(k) benefits $1 for $1 match up to 6%; General Dynamics Employee Discounts.
• Wellness and Health Perks: Multiple Medical, Dental & Vision insurance options for employees only or employee + additional family members; paid sick time; Employee Assistance Program; Wellness Programs; Health Awards.
• Performance Perks: Annual Merit Increase opportunity; annual bonus potential up to 5%.
• Continued Education Perks: Tuition Reimbursement for approved CE pursuits.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to use hands and fingers, handle, or feel, or reach.

The employee frequently is required to stand, walk or sit. The employee is occasionally required to climb or balance, kneel, crouch or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision required for this job includes close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust and focus.

The work environment described here is representative of those an employee encounters while performing the essential functions of this job. The employee must be able to work in both a heavy maintenance environment and in upscale customer areas. The noise level in the work environment is usually moderate with occasionally high volume when aircraft arrive/depart.

The employee is frequently exposed to vibrations. Occasional fuel fumes may permeate the workplace. Employees must be willing and able to work in all types of weather conditions. The noise level in the work environment is usually loud. The Hangar environment may be extremely hot and cold during certain seasons of the year.

At Jet Aviation we believe in selecting the best candidates through a comprehensive and thoughtful process. If you’re selected to move forward, you can expect a multistage interview process, including connections with team members and leaders. As a part of our commitment to safety and security, our selected candidate must successfully pass pre-employment requirements before finalizing employment.