SafeTouch Security, a recognized company serving the community for over 30 years, values its employees as the cornerstone of our success. Join our team and become part of a culture dedicated to excellence and innovation!

Job Summary: The Security Operations Center (SOC) Coordinator is an on-site role based at SafeTouch Security’s Jacksonville corporate office, responsible for supporting life safety, alarm monitoring, virtual security services, emergency response coordination, gated community access, and customer support operations. Working in a fast-paced, technology-driven environment, this role monitors alarm and video surveillance systems, manages security interactions, verifies incidents, and coordinates with customers and emergency services as needed. The ideal candidate demonstrates strong communication, sound decision-making, professionalism under pressure, and a safety- and security-first mindset.

Duties and Responsibilities:

Requirements:

Physical Requirements:

• Perform work while seated, standing, walking, or moving between locations for extended periods.
• Use computers and related technology, read electronic and printed materials, and observe details at close range.
• Communicate clearly in person, by phone, and electronically.
• Occasionally move or transport light objects.

Job Type: Full-time, non-exempt

Work/Base Location: Jacksonville Corporate

Core Work Hours/Availability: Second shift: 3:00 – 11:30 PM. Must be able to work weekends and some holidays, but will have consecutive days off.

Pay Range:

Incentives: Yes

Reports to: Director of VSG

Benefits:

• Competitive pay
• Comprehensive benefits package (medical, dental, vision)
• 401(k) with match
• Paid time off and holidays
• Opportunities for professional development and growth

SafeTouch Security is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.