Medical Records Specialist – Decatur, Illinois

Salary: $18 – $22/hour

(Range based on education, experience, and licensure or certification)

Schedule: Full-Time | Every other Friday off (paid wellness day)

Looking for a career where your work truly matters? Heritage Behavioral Health Center is hiring passionate professionals!

We are a mission-driven Certified Community Behavioral Health Clinic located in Decatur, Illinois, dedicated to improving mental health and substance use care for individuals across a multi-county area. At Heritage, we recognize that every role impacts client care—no matter the position.

• Collaborative, mission-driven work environment
• Every other Friday off – paid wellness days
• Competitive salaries aligned with state and national benchmarks

At Heritage, we believe in taking care of our staff so they can focus on caring for the individuals we serve. Our team members are our greatest asset—and we treat them as such!

As a Medical Records Specialist, you will play a vital role in maintaining accurate and confidential client records to support quality care.

• Digitize all patients’ existing paper records and information
• Distribute and relocate medical charts within the agency
• Maintain accurate records by following agency procedures
• Ensure patient charts, paperwork, and reports are completed accurately and on time
• Keep all medical records confidential and protected
• Complete clerical duties including answering phones, responding to emails, and processing patient admission and discharge records

• Proven work experience as a Medical Records Clerk or similar role
• Proficient in information management programs and MS Office
• Strong attention to detail with excellent organizational skills
• Relevant training and/or certifications as a Medical Records Clerk
• Good written and verbal communication skills

• High school diploma or equivalent (minimum requirement)
• Computer proficiency in Microsoft Office (Word, Excel, Outlook)
• Data entry experience
• Proven excellence in customer service
• Ability to manage multiple tasks simultaneously
• Experience working with a wide variety of customers including individuals with mental illness or substance use disorders
• Reliable transportation

• Generous Time Off: Vacation, sick, personal, and holiday leave
• Wellness Benefits: Paid wellness day every other Friday, Employee Assistance Program (EAP), and fitness reimbursement
• Insurance: Health, dental, vision, flexible spending accounts, and additional life insurance. Health insurance includes substantial agency contributions toward the cost.
• Retirement: 401(k) and Roth options
• Professional Growth: Tuition assistance and continuing education opportunities
• Loan Forgiveness: Eligible through the National Health Service Corps

Ready to make a difference? Apply today and join a team that cares about your well-being as much as the individuals we serve!