WESTSIDE IS LOOKING FOR MEDICAL RECORDS/HEALTH INFORMATION SPECIALISTS!

JOIN A CARING, DEDICATED TEAM WHO HELPS PATIENTS AND FAMILIES GAIN ACCESS TO HEALTHCARE, AND NAVIGATE COMMUNITY SERVICES AND RESOURCES.

Westside Family Healthcare is a nonprofit organization that provides high quality primary medical care without regard to ability to pay. The Health Information Management (HIM) Specialist gathers, processes, and maintains patient medical records in compliance with ethical, legal, and HIPAA confidentiality regulations.

Since opening our doors in 1988, Westside has been driven by our mission to improve the health of our communities by providing equal access to quality healthcare, regardless of ability to pay. With 240 team members, five health centers, one mobile health unit and over 27,000 patients all across Delaware, Westside is committed to improving health, one patient, one family, one community at a time.

WORKING AT WESTSIDE MEANS WORKING IN A PRIMARY CARE MEDICAL HOME. A Primary Care Medical Home is not a special building. It is a way to provide healthcare that puts the patient at the center of health care decision-making.

Our Mission: To improve the health of our communities by providing equal access to quality healthcare

Our Vision: Achieve health access for all

Our Values:

• Compassion: Lead with compassion
• Service: Serve with humility
• Excellence: Be exceptional
• Empowerment: Empower all people

OUR BENEFITS: Our benefit package includes medical insurance (two plans to choose from), dental insurance (through Guardian Dental), vision insurance, life insurance paid by Westside with the option to purchase more paid, short-term disability paid for by Westside, long term disability paid by the employee, a 401(k) retirement plan with a match, and supplemental insurances. We offer a generous PTO package and flexibility to provide work/life balance. Westside Family Healthcare is an Equal Opportunity Employer that values diversity.

RESPONSIBILITIES

1. Protect the security of medical records to ensure that confidentiality is maintained in accordance with HIPAA regulations.
2. Collect, sort, and distribute paper mail within the office.
3. Evaluate and process incoming documents for provider review and scan into the electronic medical records (EMR) system in accordance with Westside Family Healthcare HIM Department policies.
4. Evaluate, log, and distribute incoming patient medical forms needing provider completion; assist with form completion when appropriate as outlined in HIM department protocols.
5. On a daily basis, collect paper medical documents from designated areas within the office sort and scan them into the EMR.
6. After scanning, maintain paper medical records for 1 month in a secured office location, protecting them from unauthorized disclosure in accordance with HIPAA regulations.
7. Monitor Medical Records site pool inbox on a daily basis and handle requests appropriately.
8. Obtain patient medical records needed for the management of patient care.
9. Send requests to HIM Supervisor to retrieve paper medical records from off-site archives as necessary.
10. Process release of information (ROI) requests needed for patient continuity of care in accordance with Westside Family Healthcare policies and HIPAA regulations.
11. Actively participate in PCMH team Quality Improvement activities.

MINIMUM OBJECTIVE QUALIFICATIONS

1. High school diploma or GED
2. Previous experience using computers and programs, including Microsoft Office
3. Six months of medical office support training or experience.
4. Some knowledge of HIPAA regulations.
5. Ability to travel between work sites as requested