Who We Are

Based in San Antonio, Texas, Zachry Hotels is a proven leader in the development, management and ownership of hospitality assets. At Zachry Hotels, we are passionate about hospitality and surround ourselves with team members who share that same passion. Our tenure in the hospitality and hotel industry has provided us the knowledge and key relationships for success in hotel management, operation, and development. We take care of our clients, business partners and each other as family, within a culture of service and accountability, where we do the right thing because it is the right thing to do.

Together We Can Do Great Things® Every Person Matters® This Is More Than A Job®

The Monarch San Antonio – A Legacy of Service and Sophistication

The Monarch San Antonio, part of the Curio Collection by Hilton, is a 200-room, 17-story boutique hotel located in the Hemisfair District of downtown San Antonio. It is set to open in early 2026 and is inspired by the Monarch butterfly that migrates through the region each winter. The hotel will feature a full-service spa, a terrace pool, and five food and beverage concepts, including a rooftop restaurant and bar.

Just steps from the iconic River Walk and The Alamo, The Monarch will offer more than a place to stay. It will be a place to belong, to connect, and to be inspired.

At The Monarch San Antonio, our purpose is expressed through service – gracious, genuine, and unforgettable. Much like the city we call home, we believe in honoring tradition while embracing modern elegance. Every detail, every interaction, and every experience is designed to reflect the spirit of San Antonio and the dignity of service.

As we prepare to open our doors, we are building a team dedicated to excellence, passionate about hospitality, and driven by purpose. Together, we will create exceptional moments and lasting impressions for every guest who walks through our doors.

Position Summary

The Massage Therapist is responsible for delivering exceptional, customized massage experiences that reflect the spa's luxury standards and wellness philosophy. This role requires advanced technical skill, intuitive guest care, and a commitment to service excellence. Therapists serve as ambassadors of the spa, creating restorative experiences that exceed guest expectations while maintaining professionalism, discretion, and warmth.

What You'll Do

Guest Experience

• Deliver consistent, high-quality massage services aligned with the spa menu and brand standards
• Conduct thorough guest consultations to personalize each treatment
• Educate guests on services, enhancements, and home-care recommendations
• Maintain a calm, welcoming presence before, during, and after treatments

Technical & Professional Skills

• Perform a variety of massage modalities (e.g., Swedish, Deep Tissue, Prenatal, Sports, Hot Stone)
• Maintain proper body mechanics and self-care practices
• Accurately document guest preferences and treatment notes
• Adhere to all state licensing requirements and sanitation standards
• Prepare treatment rooms to spa standards, including sanitation, ambiance, and supplies
• Maintain cleanliness of treatment rooms and shared spaces
• Support spa operations through opening and closing duties as assigned
• Collaborate respectfully with spa colleagues, leadership, and hotel departments

Revenue & Brand Support

• Recommend enhancements and retail products in a consultative manner
• Support spa promotions and seasonal offerings
• Contribute to guest retention through memorable, personalized service
• Perform any other duties as assigned

What You'll Bring

Required Education & Licensure

• High school diploma or equivalent required
• Current Texas Massage Therapy License required

Required Experience

• Minimum 2 years of experience in a luxury spa, resort, or high-end wellness environment required

Preferred Experience

• Experience working in a Forbes-rated spa or luxury hotel environment preferred

Required Skills and Abilities

• Strong knowledge of anatomy, physiology, and massage techniques
• Professional demeanor with excellent communication skills
• Ability to stand for extended periods and perform physically demanding work
• Flexible availability including weekends and holidays
• Ability to work varied shifts based on business needs

Physical Requirements

• Ability to perform massage services for extended periods
• Ability to stand, walk, bend, and lift in accordance with spa operational requirements

Benefits

Zachry Hotels offers an industry-leading benefits package for our employees and their families, including:

• Medical, Dental, Vision, and Life Insurance
• 401(k), Paid Leave, and Bonus Program
• Company-paid short-term and long-term disability insurance
• Employee Assistance Program
• Tuition Reimbursement
• And many more

Equal Opportunity Employer

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

Notice to Staffing Agencies

Zachry Hotels (Zachry) will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Zachry, including unsolicited resumes sent to a Zachry mailing address or email address, directly to Zachry employees, or to Zachry's resume database will be considered Zachry property. Zachry will not pay a fee for any placement resulting from the receipt of an unsolicited resume. Zachry will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. Agencies must obtain advance written approval from Zachry's recruiting function to submit resumes, and then only in conjunction with a valid, fully executed contract for service and in response to a specific job opening. Zachry will not pay a fee to any Agency that does not have such an agreement in place. Agency agreements will only be valid if in writing and signed by Zachry's Human Resources Representative or his/her designee. No other Zachry employee is authorized to bind Zachry to any agreement regarding placement of candidates by Agency.