Service Technician Level II

We empower smarter business operations by connecting equipment, software, and services to protect, control and optimize assets within electrical infrastructures. The business provides customers, across various industries, with end-to-end product and service solutions ensuring the reliability and protection of their electrical infrastructure. We provide the latest industry insights and technology to develop solutions needed to meet customers evolving challenges, including innovative critical power solutions designed for high reliability and performance. Our culture is one of quality and operational excellence fueled and supported by talented people, tools and processes, and expertise.

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Build your career with OmniOn Power, an original equipment manufacturer (OEM) of power systems supporting critical infrastructure. As a Telecommunications Installer DC (Level II), you will gain hands-on installation experience, develop technical skills through supervised training, and follow a structured path toward Level III Installer.

This field-based role requires travel to customer sites, including overnight stays within an assigned region. Periodic travel outside the region may also be required. OmniOn Power provides the tools and vehicle needed for work assignments, with benefits coverage beginning on your date of hire.

JOB SUMMARY
The Telecommunications Installer DC (Level II) supports the installation of DC power infrastructure, passive equipment, hardware, cable racks, and associated cabling under the direction of a lead installer or supervisor.

This role performs cable preparation, pulling, sewing, crimping, labeling, and assigned verification tasks within demonstrated qualifications. Wiring and connection additions or removals are limited to switchboard cable on non-working equipment. This position reports to the assigned Regional Service Leader.

This role is to based, Virtually, in the MD, Eastern PA area.

DUTIES AND RESPONSIBILITIES

As the Telecommunications Installer DC (Level II), you will:

• Install or remove non-powered or passive equipment and hardware under the direction of a lead installer.
• Build cable rack, prepare cable runs, and pull and sew cable according to project requirements and cable run lists.
• Assist with equipment setup and positioning, including cable stands, BDFBs, and jack stands.
• Identify small-wire color codes and add or remove switchboard cable wiring and connections on non-working equipment only.
• Safely use hand and power tools, cable cutters, and crimping tools, and apply required cable and equipment labels.
• Perform assigned lead verification and electronic testing tasks under supervision and within demonstrated qualifications.
• Assist with inventory and staging of tools, equipment, and materials, and maintain a clean, organized jobsite.
• Complete timesheets and assigned documentation of work performed, materials used, and site conditions.
• Work cooperatively with the installation team to complete assigned work accurately and on schedule.
• Follow Environmental, Health and Safety (EHS), personal protective equipment (PPE), network safety, and applicable regulatory requirements.
• Promptly report unsafe conditions, installation discrepancies, and unclear instructions to the lead installer or supervisor.

BASIC QUALIFICATIONS

• High School Diploma/GED.
• Basic knowledge of telecommunications installation tools and cabling practices.
• Ability to pull and sew cable, prepare cable runs, and follow cable run lists.
• Basic wiring knowledge, including identification of small-wire color codes.
• Ability to use basic hand and power tools and follow written and verbal instructions.
• Computer skills, including Microsoft Outlook, Excel, and Word.
• Valid drivers license.
• Ability and willingness to travel to customer sites, including overnight stays and periodic travel outside the assigned region.
• Ability and willingness to work varying shifts.
• Dependable attendance and punctuality.
• Ability to meet hotel check-in and rental vehicle eligibility requirements for business travel.

DESIRED CHARACTERISTICS

• Strong customer service mindset.
• Clear verbal and written communication skills.
• Strong attention to detail and commitment to safety and quality workmanship.
• Experience in telecommunications, DC power installation, or related electrical work.
• Familiarity with telecom or data center environments.
• Willingness to take direction, learn new skills, and contribute to team goals.
• Relevant technical training or safety certifications.
• Familiarity with Salesforce (SFDC), Workfront, or similar management and administrative tools.
• Experience pulling, routing, and landing pre-terminated fiber-optic cables, including connecting to designated ports or patch panels.

PHYSICAL REQUIREMENTS

• Ability to lift at least 40 lbs.
• Ability to operate motorized lift equipment, following required training and authorization, to assist with maneuvering, installing, or removing 80750 lb. batteries.
• Frequently push or pull cables requiring up to 60 lbs. of force.
• Frequently climb ladders up to 8 ft. and work or stand on ladders for extended periods.
• Stand continuously during assigned work.
• Frequently reach above, below, or at shoulder level.
• Frequently bend, twist, stoop, crouch, or squat.
• Work in varying environments with moderate noise levels and variations in heat and cold.
• Wear required PPE appropriate to assigned tasks and site conditions.

TRAINING AND CAREER DEVELOPMENT

Build your skills through hands-on experience, supervised training, and a structured qualification process. Development includes crimping, labeling, lead verification, electronic testing, interpreting floor plans and drawings, and preparing general Methods of Procedure (MOPs).

As you demonstrate the required competencies and complete the internal qualification process, you can progress toward a Level III Installer role.

ELIGIBILTY REQUIREMENTS

OmniOn Power will only employ those who are legally authorized to work in the United States for this opening. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Compensation Range (listed below): The final offer amount will be dependent on a variety of factors, including the candidates relevant experience, skills, qualifications, and geographic location.

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About Us

We are a customer-first provider of innovative critical power solutions. Our product portfolio is designed for high reliability and performance, and our services team is a trusted partner with exceptional domain expertise backed by a proven track record.

Our customers rely on us to provide the latest industry insights and technology, to develop solutions needed to meet their evolving challenges.

We are looking for passionate and talented people who are interested in helping our customers realize the full potential of 5G, support expansive data center demands, and power Industry 4.0.

Our culture is one that we have fostered over many years; one of quality and operational excellence which is fueled and supported by our talented people, tools and processes, and our know how. Our customers value and recognize these attributes and because of it, have maintained deep and long-standing relationships with us.