About Us:

EIS is a leading North American distributor of process materials, production supplies, specialty wire and

cable, and value-added fabricated parts for the electrical OEM, motor repair and assembly markets.

Our culture is highly innovative, collaborative, and focused on building and maintaining relationships that

allow us to surpass our customers expectations. We embrace the qualities that make each of our team

members unique and develop each others skillsets so that together we can be stronger than the sum of

our parts.

Summary:

The Strategic Account Specialist (STAS) is responsible for providing the Outside Sales team with customer support. The STAS is responsible for maintaining product and market knowledge in order to offer and provide solutions and additional sales to their account base. This position must be able to proficiently perform all customer service duties and responsibilities associated with their varied customers. This is a salaried, bonus-eligible position.

Essential Duties, Responsibilities, and Accountabilities

(Include the following; however, other duties may apply.)

• Responsible for assisting driving sales across varied accounts, product lines, and markets.

• Identify, qualify, organize, and execute effective sales strategies that maintain the existing base of business and support the close of competitive and revenue growth opportunities

• Serves as a Subject Matter Expert (SME) for Sales Support Specialist

• Reviews the accuracy of client documents and ensures documents reflect the details specified by the requester in Sugar CRM

• Probe, develop, and close all related products sales inquiries/lead with existing customers within assigned geographic territory

• Assists with all account inquiries as directed by Outside Sales Representative or Manager

• Coordinate and collaborate with regionally aligned field sales team to drive incremental RMS revenue and achieve target sales goals

• Generate reports from Sugar CRM, and other tools and software as directed by Supervisor and/or Manager

• Submits weekly reports as directed by Manager

• Provides excellent customer service by being attentive and respectful; ensures understanding of customer request and follows through as promised

• Proactive attitude in identifying customer concerns and/or problems

Work Environment: