About London Southend Airport

Our SENsational colleagues are what make our airport thrive. Our goal is to develop each and every one of our colleagues’ skillsets by investing heavily in training and development throughout their careers, creating a culture of internal development and progression. A number of our senior leadership team began their career with us in an entry level role, the sky is the limit here at LSA.

As one of the key employers for Southend City we aim to always ensure that our roles are accessible to the community. We are committed to providing equal opportunities and creating an inclusive environment for our colleagues.

Now is an exciting time as ever to join our airport. As a business, we are constantly growing, resulting in a wealth of roles to choose from, many that you may not have considered before, we’re talking, Air Traffic Control, Fuelling, Car Parking, Rail, Security, Ground Maintenance, Firefighters, Cleaning, Technical Services and so much more. There really isn’t a better time to join team SENsational ✈

About the role

As Head of Commercial Optimisation, I am directly accountable for the non-aero revenue streams across the airport, this includes the Rail station, Car park, Taxi’s and Food & Beverage and Retail outlets. My goal is to improve EBITDA across the Non-Aero functions. As Head of Commercial Optimisation, I support with non-aero future planning and phased development, covering everything from capacity and demand to product, category management, and revenue protection. We bet you’re thinking “so what is it I will actually be doing day to day?” well….

• I will work with the Commercial Finance Analyst’s to analyse performance data, using these findings to drive meaningful insights on improvements to the services that can be implemented to increase EBITDA.
• I will support with budget preparation, providing insights on performance assumptions.
• I will be responsible for implementing pricing elasticity across the non-aero revenue streams.
• I will monitor performance across all non-aero areas, identifying risk and opportunity.
• I will regularly conduct market research, ensuring that the products and services offered align with optimal EBITDA goals.
• I will be responsible for managing existing contracts and will provide support to the future growth of concession bid process through competitive contract negotiations.

Please note - this role will require you to be on site a minimum of 4 days per week

Skills, Knowledge and Expertise

Sounds good so far? You’re probably wondering “What skills and experience do I need for this role?” there are just a handful of skills you need in order to undertake this role, everything else we can teach you, if you can answer yes to all of the below requirements you have the required skills:

• Proven work experience in a high-volume, fast-paced commercial operation, optimising revenue and handling procurement.
• Strong analytical skills with a record of driving revenue growth and profitability.
• Proficient in financial modelling, procurement tools, market benchmarking, and digital integration platforms.
• Experience with API integrated platform use & optimisation in a commercial environment.
• Degree level qualification in Business, Finance or a related field is desirable.

If you require any reasonable adjustments regarding these points, please talk to us during the interview process.

Benefits

Now that you understand the role and possess all the necessary skills, we would like to share more about our outstanding benefits package. We take great pride in these offerings, as they are designed with the wellbeing and job satisfaction of every colleague in mind! Here’s a small insight into some of our amazing benefits.

• Apprenticeships – we are proud to offer our colleagues the opportunity to gain valuable qualifications from level 3 through to level 7 (Master’s Degree Level) all whilst being at work. These courses are fully funded and available in a huge variety of disciplines.
• Medicash - London Southend Airport fund cover for all airport colleagues. Giving colleagues access to virtual GP & Physio appointments, access to the Skin Vision app, several retail discounts, and with our bespoke healthcare cash plan, you can claim back what you spend on your everyday health expenses.
• Access to a Wellbeing app containing amazing features such as a mood tracker, live chat or telephone counselling service.
• Employee Assistance Programme to confidentially support and provide advice and guidance to our colleagues with all health and legal related issues.
• ‘My Gym Discounts’ giving up to 25% off memberships with over 3,800 gyms throughout the UK.
• Mental Health First Aiders - We are extremely proud to have qualified and experienced mental health first aiders working fulltime at London Southend Airport who are on hand to provide colleagues with support.
• Cycle to Work Scheme giving a saving of up to 21-39%RRP on bikes and accessories
• Costco Membership scheme.
• World Duty Free Discount.
• Arriva buses discounts.

Sound good? Hit that apply button, we can’t wait to hear from you!