*Repair guest equipment and rental fleet equipment

*Tune guest equipment and rental fleet equipment

*Preform binding installation, gear testing, and other equipment preparation and maintenance tasks.

*Maintain a good stock level for parts and supplies and an organized shop area

Assist guests with products & services; in-person, by phone, and by e-mail

* Provide guests with accurate information regarding Alpine Services and Manning Park Resort.

* Prepare guest orders of rental equipment, snow school lessons, and/or lift tickets; processing payments through point-of-sale system.

* Tech and adjust the rental equipment to meet specific customer needs.

* Tuning and repairs of Guest Alpine Equipment and rental equipment when required.

* Maintain a safe & clean environment for guests and colleagues at all times, including cleaning washrooms, cleaning floors and keeping the Alpine Guest Services Building sanitized.

* Set up and take down crowd control measures and snow school signage.

* Shoveling snow and maintaining a clear and ice-free environment around the AGS Building.

* Assist with Snow School Lessons if required (if certified).

* Follow outlined policies to find solutions to guests' issues.

* Assist in the marketing, promotion and sales of Manning Park Resort products (ski school, group bookings, season passes and/or day tickets).

* Other tasks as required.

Job Requirements / Qualifications:

*Previous ski shop experience that includes equipment repairs and tuning

* Strong customer service skills

* Will be required to work Weekends & Holidays.

* Able to work in a fast-paced environment

* Must be approachable, dependable and a strong team player

* Good physical condition; Able to perform manual labor

* Level 1 or higher Ski or Snowboard Certification is an asset.