JOB TITLE: Plant Operations Tech II – General Maintenance

DEPARTMENT: Plant Operations

REPORTS TO: Facilities Director

JOB SUMMARY

The General Maintenance Worker is responsible for maintaining a safe, clean, and fully functional environment throughout the hospital. This role performs routine maintenance, inspections, and minor repairs on equipment, tools, furniture, and building systems. The Maintenance Worker follows all assigned tasks and work orders as directed by the Facilities Director while complying with hospital safety policies and infection control standards.

JOB REQUIREMENTS

High school diploma or equivalent preferred.

EXPERIENCE

• Three to five years of equivalent maintenance experience.
• Knowledge of general plumbing, electrical, construction, and HVAC systems, etc. preferred.
• Competency in operation of facility systems.
• Capable of troubleshooting systems.

SKILLS

• Maintain a high degree of confidentiality and manage sensitive situations with tact, professionalism, and diplomacy.
• Strong interpersonal and communication skills, with the ability to interact with staff, patients, and the public in a courteous and helpful manner.
• Effective conflict resolution skills and sound judgment, including the ability to make rapid, accurate decisions under pressure.
• Ability to work harmoniously with team members and across departments, following instructions while also working independently when needed.
• Strong problem-solving skills, including identifying and addressing issues such as waste of supplies, misuse of equipment, or operational challenges.
• Excellent organizational and time management skills, with the ability to multi-task and adapt to changing workloads or emergencies.
• Computer proficiency, including Microsoft Office Suite (Word, Outlook) and the ability to learn new software applications.
• Strong attention to detail and commitment to high moral and professional standards, reflecting the facility’s values and mission.
• Maintain professional personal conduct, appearance, and hygiene appropriate to a hospital environment.
• Knowledge of facility maintenance, preventive maintenance, and safe working practices, including the use of power equipment.
• Familiarity with potential hazards, including bloodborne pathogens, chemicals, and hazardous or infectious waste.
• Physically capable of lifting, bending, standing, and walking for extended periods as required by job duties.
• Flexible and adaptable in response to schedule changes, emergencies, or unexpected workloads.
• Ability to troubleshoot and perform basic repairs as needed.
• Perform all duties in a manner consistent with safety principles.
• Demonstrate motivation, positive attitude, and commitment to the mission of the department and facility.

REQUIRED CERTIFICATIONS

Must maintain a valid clean driver’s license during period of employment.

ESSENTIAL FUNCTIONS

• Maintain a safe and clean environment throughout the hospital and external campuses for patients, visitors, and employees.
• Perform routine maintenance and minor repairs on equipment, tools, furniture, fixtures, and building systems.
• Conduct regular inspections of buildings and grounds to identify maintenance, safety, or operational issues.
• Respond promptly to maintenance requests and urgent repair needs.
• Assist with room setups, furniture moves, and minor installations.
• Follow all safety, infection control, facility policies, and regulatory compliance requirements.
• Safely and properly use hand and power tools and related equipment.
• Document work performed and report major or unresolved issues to the Facilities Director.
• Support contractors and vendors during repairs, maintenance, or renovation projects.
• Perform work in all areas of the facility and outlying campuses as assigned.
• Work effectively in an environment subject to frequent interruptions.
• Be willing to work beyond normal hours, participate in the on-call rotation, and respond to emergency situations as needed.
• Maintain quality improvement (QI) records, test documentation, quality control records, and all other required departmental documentation.
• Develop and maintain positive working relationships with interdepartmental personnel throughout the facility.
• Meet attendance and punctuality requirements.
• Exercise independent judgment and discretion when carrying out assigned duties.

SECONDARY FUNCTIONS

• Participate in mandatory and continuing education programs and stay current with new procedures and technology.
• Attend and participate in all department meetings.
• Serve on facility committees as appointed by the Facilities Director.
• Remain organized in job functions to prevent errors, omissions, and incomplete work.
• Maintain necessary inventories to support uninterrupted facility operations.
• Assist with and support an effective preventive maintenance program as required.
• Coordinate workflow with other employees and managers to promote a productive and efficient work environment.
• Communicate through actions, work performance, and professional conduct the Mission, Vision, Goals, and Philosophy of CRH.
• This job description is not intended to be all-inclusive. Duties and responsibilities may change based on facility needs.