This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Integration Specialist based in Canada.

This role focuses on supporting complex IT integration initiatives by combining technical expertise with strong project management capabilities.
The successful candidate will help connect systems, applications, and networks during organizational transitions while ensuring smooth and reliable operations.
Working across multiple teams, this position requires strong collaboration with technical stakeholders, business partners, and leadership teams.
The role offers the opportunity to contribute to large-scale technology projects, troubleshoot challenges, and improve integration processes.
The ideal candidate will bring a customer-focused mindset, strong organizational skills, and hands-on experience with IT infrastructure and systems.
This is a remote opportunity within Canada, offering exposure to diverse projects and continuous opportunities for professional growth.

The Integration Specialist will support end-to-end technology integration projects by coordinating technical activities, managing project execution, and ensuring successful delivery across multiple stakeholders. This role requires a combination of IT expertise, problem-solving abilities, and project coordination skills to deliver seamless integration outcomes.

• Develop, maintain, and monitor detailed project plans for IT integration initiatives, including timelines, resources, and deliverables.
• Manage integration projects from planning through completion while ensuring scope, deadlines, and stakeholder expectations are met.
• Coordinate implementation schedules and resource allocation across multiple concurrent projects.
• Provide regular project updates to leadership and stakeholders, proactively identifying risks, resolving issues, and escalating when needed.
• Conduct post-implementation reviews and apply lessons learned to continuously improve integration processes.
• Prepare project status reports and documentation to support management visibility and decision-making.
• Act as a primary point of contact for stakeholders across different teams during integration activities.
• Provide hands-on technical support to users throughout system and application transition processes.
• Perform integration testing, acceptance testing, and system validation to ensure business and technical requirements are achieved.
• Troubleshoot network, identity, and application-related issues during integration projects.
• Collaborate with cross-functional teams to resolve technical challenges and implement effective solutions.
• Evaluate and recommend appropriate methods, technologies, and approaches to achieve integration objectives.

The ideal candidate has a strong background in IT operations, systems administration, or technical support, combined with experience managing technology projects. They are analytical, organized, and comfortable communicating technical concepts to both technical and non-technical audiences.

• Bachelor’s degree or equivalent experience in Computer Science, Business, Information Technology, or a related field.
• 5+ years of relevant IT experience, preferably in help desk, systems administration, network administration, or similar roles.
• Strong knowledge of Microsoft Office Suite, including Word, Excel, and Outlook.
• Experience supporting Microsoft Windows operating systems, including Windows 10/11 environments.
• Strong analytical and troubleshooting skills with the ability to resolve technical and operational challenges.
• Excellent customer service orientation and commitment to delivering high-quality user experiences.
• Ability to remain calm, prioritize effectively, and make sound decisions in high-pressure situations.
• Strong attention to detail with excellent organizational skills and the ability to manage multiple priorities.
• Excellent verbal and written communication skills, including the ability to explain technical concepts clearly.
• Collaborative mindset with the ability to work effectively with cross-functional teams and stakeholders.
• Interest in or experience applying Artificial Intelligence tools to improve workflows, processes, and operational efficiency.
• Experience with Microsoft Active Directory, including user object management and creation, is an asset.
• Experience with Microsoft Exchange Server and Microsoft Entra (Azure AD) is preferred.
• Familiarity with IT Service Management platforms such as ServiceNow or ConnectWise is an asset.
• Knowledge of PowerShell or another scripting language such as Python is considered a plus.
• Strong motivation for continuous learning and professional development.

• Competitive annual salary range of $70,000 – $90,000, with eligibility for bonus or merit-based programs.
• Comprehensive medical, dental, and vision coverage starting from the first day of employment.
• Three weeks of vacation, increasing to four weeks after three years and five weeks after seven years.
• Five personal days annually.
• Employee stock ownership opportunities and RRSP matching programs.
• Flexible work options with a remote-first environment.
• Lifestyle rewards program and additional employee perks.
• Opportunities for career development, advancement, and continuous learning.
• Exposure to diverse technology projects and collaboration with cross-functional teams.