JOB SUMMARY

Exceptional timeliness and accuracy in the creation and completion of all documentation, periodic reports, and

correspondence. Accumulate credit information on individuals and businesses. Assist commercial loan officer with preparation

and coordination of loan documentation. Check credit and in-house information for lending officers. Work with lending officer

in ordering loan documents and maintaining credit files, including current financial statements. Provide clerical support to the

commercial lender and support staff. Perform a variety of duties to provide clients with efficient and accurate services.

JOB SPECIFICATIONS (Applicant must qualify under the following specifications)

Education: High school graduate or equivalent

Experience: Five years of administrative experience in a lending environment

ESSENTIAL FUNCTIONS

Provide client service and administrative support for commercial lending officer, including meeting and greeting

clients in person and on the phone.

Prepare file packages using the “New Loan Package Checklist” for document requests on all new loans, renewals and

change in terms.

Prepare all doc prep worksheets for loan documentation.

Work on collateral evaluations

Review docs prior to signing.

Upload files from the “T” drive to Image Center

Scan and copy files after signing for disbursement to Image Center Workflow

File all electronic correspondence to the appropriate file on the network.

Scan construction draw requests together with the spreadsheet and photos to Image Center

Work with loan delinquencies and prepare letters as needed.

Print balance summaries for Problem Loan Reports on a quarterly schedule

Interface with title companies, other financial institutions and county and state agencies to properly document,

record/file lien position collateral

Input in Image Center current financial information: tax returns, credit reports and collateral documentation

Assist clients with advances, transfers, payments, and miscellaneous inquiries.

Prepare letters to clients for annual financials/update tickler report.

Follow-up with in-coming financial documentation and correspondence

Order supporting loan documentation such as credit reports, appraisals, flood determinations, etc.

Keep track of all BLA requirements, completing monthly reports and receipt of required documentation

Be knowledgeable of bank compliance rules and adhere to Federal and State banking regulations relating to this

position.

Follow all Bank compliance policies and procedures relating to this position.

Miscellaneous follow-up and support to loan officer and support staff as needed.

Complete month end loan production report to be submitted to Lender immediately following the last day of

month.

RELATIONSHIPS

Responsible to the Commercial Loan Officers for the fulfillment of functions and responsibilities.

Contact with co-workers and the public in a professional manner that will enhance the overall marketing effort of

the bank.

WORK CONTEXT

Ability to concentrate and focus on essential functions in appropriate priority order is required.

Requires being punctual, dependable, meticulous, and responsible for work outcomes and results.

Requires sitting for extended periods and traveling to other departments and locations, as needed.

Requires contact with others by telephone conversations, use of electronic mail, and face-to-face discussions.

Requires completion of assigned on-line training courses with a passing percentage.

Professional environment requiring appropriate professional demeanor and attire.

Work is performed indoors in environmentally controlled conditions.

SKILLS

competency in applicable regulations regarding lending and bank policies

understanding of commercial and consumer lending terms and documentation

initiative-taking collaborator

willingness to assume additional responsibilities as requested.

experience in Word, Excel, and Outlook

ability to communicate orally in an effective manner.

competency in providing exemplary internal/external client and customer services in a professional manner and

with tact and diplomacy.

ability to be flexible for work schedule. May require working full-time to cover during vacations, etc.

competency in basic mathematical skills such as calculating interest and percentages.

ability to be meticulous with good critical thinking skills.

ability to tolerate stress.

ability to prioritize multiple tasks efficiently and within deadlines.

ability to operate ten-key calculator or adding machine.

ability to accurately type up to 30 words per minute.

ability to use photocopying equipment.

ability to lift to 30 lbs., if necessary

ability to work with others in a positive, cooperative manner that supports a team environment.

CORE BEHAVIORS for DELIVERING ON THE PROMISE

Be Genuine. Conduct yourself in a consistent, honest, and compassionate manner always.

Work Ethic. Be willing to go the extra mile for the client, whether internal or external.

Influence. Be an active player in participating, building, and contributing to service.

Continuous Learning. Commit to gaining knowledge, skills, and experience on an ongoing basis to better serve the

client, increase personal satisfaction, and improve the Bank.

Team Play. We win together. Individuality is encouraged to advance and enrich the work of the team.

Problem Solving. Being creative, problem-solving mentality to every situation. See alternative, take initiative, and

assume responsibility for your actions.

Communication. Keep others informed and up to date. Actively listen and learn from each other.

Have a Sense of Community. We passionately believe that we’re only as strong as the communities we serve. Your

involvement is an important part of who we are.