Category of Employment

Full-time; Non-Exempt

Grade 7

Position Purpose

To assist the Mortgage Loan Specialists and members with mortgage loan applications; process loan applications and prepare all necessary loan documents

Reporting Relationships

Reports to the Loan Support Manager

Essential Functions and Accountabilities

•Prepares letters, forms, checks, and other documents used for collecting, disbursing, and recording mortgage principal, interest, and escrow account payments

•Examines documents such as deeds, assignments, and mortgages, to ensure compliance with escrow instructions, Credit Union policy, and legal requirements

•Orders Title work, Pest, Well, Water, & Septic Inspections, and submits appraisal requests in accordance with the Real Estate Appraisal Policy

•Sends required disclosures to borrowers in a timely manner.

•Assembles and organizes documents in loan file to meet quality control requirements for both portfolio and secondary market loans

•Accurately scan and file all mortgage loan documents in a timely manner

•Types notices to government, specifying changes to loan documents, such as assignment or release of mortgage

•Orders property insurance policies to ensure protection against loss on mortgaged property

•Updating daily mortgage rates on webpage and rate sheets and distributing as appropriate

•Corresponds with title company to prepare and deliver closing packages in a timely manner

•Funds all in-house and refinance mortgages in addition to disbursing payments to vendors and service providers

•Assists with month-end reporting including loan funding reconciliation, payment posting, balancing mortgage GLs, etc.

•Cross sells other credit union services as appropriate

•Performs other job-related duties as assigned

Expectations

•To ensure all lending activities and approved loans comply with established policies, procedures and relevant government rules and regulations

•To ensure closing documents are in compliance with policies and procedures. All documents and insurance policies have been properly signed, endorsed and remain current in loan file with minimal errors per month

•To organize and complete member loan files within prescribed time frame

•To provide informed, professional and accurate service and support to all members and associates

•To maintain files in accordance with loan manual and record retention schedule

•To maintain a dependable record of attendance and timeliness

•To maintain a professional, courteous, and friendly atmosphere for members and co-workers

Minimum Qualifications

• Experience: Six months to two years of similar or related experience

• Education: A high school education or GED

• Must have good communication skills

• Must have working knowledge of spreadsheets and word processing software; be able to use PC and general office equipment including 10-key calculator. Skilled at using Microsoft.

Desirable Qualifications

• Working knowledge of regulations affecting mortgage lending

• Willing to go the extra mile for members, meeting their needs and exceeding their expectations

• Excel

• Ability to execute multiple projects simultaneously and produce high quality deliverables on tight

deadlines

• Ability to analyze and solve problems

• Ability to be self-motivated, detail oriented and meet deadlines with strong project management skills

• Possesses a cooperative attitude in relations with members and other employees

Physical and Mental Demands

Physical activities involve those normally associated with working in an office environment: walking, standing, talking and similar activities. Vision and hearing requirements, including close vision, ability to distinguish basic colors and/or shades, depth perception ability to adjust focus, ability to hear telephone and/or in-person conversations, and other vision and hearing demands. Ability to lift objects or exert force in pushing and pulling.

Mental demands, including such requirements as reading documents, analyzing and solving problems, interpreting data or information, using math or mathematical reasoning, learning and applying new information and skills, performing highly detailed work, meeting changing and/or intensive deadlines, constant interruptions, multiple concurrent tasks and interacting with members/coworkers.

This Job Description is not a complete statement of all duties and responsibilities comprising this position. Wichita Federal Credit Union provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.