Summary

To assist loan officers with the servicing and closing of commercial and consumer loans.

Responsibilities

• Assist loan officers as necessary with all aspects of loan closings.
• Engage appraisers and attorneys.
• Coordinate loan closing with attorneys.
• Process loan payments and other entries related to loan closings and customer servicing.
• Handle incoming customer calls regarding servicing on accounts.
• Assist in clearing exceptions and collecting past due accounts.
• Check NSF items for accounts assigned to loan officers.
• Performs other duties and special projects as needed.
• Work with the loan documentation department to coordinate & prepare loan documents for closing.
• Gather required documentation to facilitate loan closings (i.e. tax records, insurance).

Skills/Experience/Education

• Highschool diploma required; 2-year associates or college degree, preferred.
• 2 plus years of loan processing experience required.
• Familiarity with loan program guidelines.
• Knowledge of consumer, commercial, and real estate loans, regulations, procedures, and documentation.
• Personal computer experience, Windows, Word, Excel, Laser-Pro.
• Detail Oriented.
• Accurate.
• Reliable.
• Ability to perform multi tasks and meet deadlines.
• Ability to work in fast-paced environment.
• Self-motivated.
• Works well as a team.

Essential Mental & Physical Requirements

• Ability to travel if required to perform the essential job functions.
• Ability to work under stress and meet deadlines.
• Ability to read and interpret a document if required to perform the essential job functions.
• Prolonged periods of sitting at a desk and working on a computer may be required.
• Ability to lift/move/carry approximately 15 pounds if required to perform the essential job functions. If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division any “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.

Gulf Coast Bank & Trust Company and its subsidiaries is committed to a diverse and inclusive workforce. We are committed to equal employment opportunities without regard to race, color, genetic information, religion, sex, affectional or sexual orientation, gender identity or expression, age, marital status, military and veteran status, physical and mental disability, and any other characteristic protected by applicable law. We believe in attracting, retaining, and promoting quality talent and recognize that our diversity is critical to the success of the company.