Reporting/Department: Practice Manager

*FLSA Status – Non-Exempt

*EEO Category – Technicians

Our Mission: To improve lives by providing convenient, comprehensive, high-quality healthcare to every person in every community that we serve.

Our Vision: CCHN will maintain its position as the leading community health center in the state and become a model for all other healthcare organizations to follow.

MAJOR FUNCTION: To provide friendly, professional and high-quality nursing care to CompleteCare patients within a team-based, patient-centered medical home model of care.

ESSENTIAL RESPONSIBILITES:

• Provide nursing services to patients while ensuring a safe environment of care
• Reduce risks of nosocomial infections in patients, employees and visitors
• Embody friendly and courteous customer service at all times with both patients and staff
• Act as an active participant in the healthcare team – working together with all levels of staff to ensure the best care possible for patients
• Work with team to meet specific healthcare performance improvement goals
• Adhere to all applicable HIPAA guidelines so as to ensure confidentiality of patient information
• Problem-solve issues as they arise in a pro-active and positive manner
• Organize and prioritize tasks as assigned
• Work with supervisor to plan departmental activities, evaluate data and make suggestions for improvement
• Maintains clean and orderly health center and efficiently utilizes supplies

OTHER JOB DUTIES:

• Identifies patients
• Prepares patient record
• Prepares patient for exam
• Administers prescribed medications
• Assists provider during exam
• Takes and records accurate vital signs
• Selects and completes all required forms for medical visits
• Maintain and update emergency boxes and oxygen
• Reviews discharge instructions with patients
• Performs charge responsibilities as assigned
• Completes logs and syringe counts
• Completes medication logs and scanning
• Oversees stocking of all medical supplies
• Performs and documents call-back/triage responsibilities
• Maintains immunization statistics
• Renews prescriptions in accordance with approved refill guidelines
• Monitors each chart in awaiting reply at nursing box and responds as necessary
• Performs nursing box transcriptions of orders correctly for each chart as assigned
• Completes patient orders in the electronic medical record
• Ensures completion of all necessary templates in the electronic medical record

QUALIFICATIONS:

• Graduate of an accredited nursing program
• 1 – 2 year of experience preferred
• A current license from the State Board of Nursing
• CPR certified
• Excellent communication and problem-solving skills
• Ability to navigate electronic medical record systems
• Excellent interpersonal skills and the ability to work effectively with all members of the healthcare team.
• Commitment to professional growth and development in a dynamic, forward-thinking organization
• Demonstrated knowledge in role of every medical emergency

The above job description is not to be construed as a complete listing of the assignments that may be given to any employee, nor are such assignments restricted to those precisely listed in the description.

EOE

CompleteCare offers full-time and part-time employees a variety of generous benefits, including but not limited to:

• Comprehensive medical, dental, and vision insurance
• Paid time off (vacation, sick leave, and holidays)
• 401(k) retirement plan with employer matching
• Incentive program
• Life and disability insurance
• Continuing education and professional development opportunities
• Flexible Spending Accounts (FSA)
• Tuition reimbursement
• Reimbursement for licensure and certifications
• Reimbursement for CPR
• Discounted services
• Employee recognition programs
• Health Reimbursement Arrangement (HRA) via Ameriflex (covers most out-of-pocket expenses)
• Pension plan
• Cancer insurance policies
• Employee-paid life insurance — 2x annual salary, up to $150K (CCHN-paid benefit)
• AAA membership (discounted rates)
• BJ’s Wholesale Club membership (discounted rates)
• Direct deposit
• Childcare reimbursement program
• Intersite travel reimbursement