Reports to the Director of Health and Fitness. Under the general supervision of the Member Experience Coordinator, is responsible for performing functions of the laundry room.

• MISSION: We deliver outstanding care, inspire health, and connect with heart.
• VALUES: Trust. Respect. Integrity. Compassion.
• SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

Performs laundry duties, minor maintenance, cleaning and securing the BHF by:

• Maintain adequate supplies of items such as: cups, towels and laundry room cleaning and drying supplies.
• Following emergency procedures as outlined in operations manual.
• Applying and enforcing BHF rules and regulations, as directed.
• Receiving complaints, comments, and/or suggestions from clients and promptly taking appropriate actions; utilizing BHF's seek-to-serve policy.
• Maintaining adequate supplies of items such as: cups, towels, toiletries, forms, brochures, schedules, snack items, pro-shop items, computer supplies, etc.
• Performing regularly scheduled light cleaning maintenance duties, i.e., vacuuming, dusting, collection of towels, glass cleaning, wiping sinks and countertops, refilling amenities (e.g., soaps, shampoos, deodorants, etc.) along with general cleanup.
• Folding and maintaining towel supplies in locker rooms and preparing soiled towel carts.
• Monitoring inventory of laundry room supplies.
• Opening and/or closing and securing BHF at scheduled time when needed, or as directed otherwise.
• Sort all linens. Load all laundry into washer and add specified cleaning agent. Take wet, clean items and dry as directed. Sort, fold or hang clean dried items.
• Maintain inventory of all cleaning supplies and communicate needs to Members Experience Coordinator.
• Maintains all laundry equipment and inform Members Experience Coordinator as to any maintenance needs.
• Perform additional laundry services when necessary.
• Remove/restock towels in locker rooms and cleaning of locker rooms as needed.

Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:

• Completing other job-related duties and projects as assigned.

Associate complies with the following organizational requirements:

• Attends and participates in department meetings and is accountable for all information shared.
• Completes mandatory education, annual competencies and department specific education within established timeframes.
• Completes annual employee health requirements within established timeframes.
• Maintains license/certification, registration in good standing throughout fiscal year.
• Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
• Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Adheres to regulatory agency requirements, survey process and compliance.
• Complies with established organization and department policies.
• Available to work overtime in addition to working additional or other shifts and schedules when required.

Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:

• Leverage innovation everywhere.
• Cultivate human talent.
• Embrace performance improvement.
• Build greatness through accountability.
• Use information to improve and advance.
• Communicate clearly and continuously.

Education and Experience

• The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. No previous experience required.

Knowledge & Skills

• Demonstrates the interpersonal skills and communication skills (both verbal and written) necessary to interact effectively with a diverse group of internal callers, clients, visitors, etc. in a professional, courteous, friendly and sincere manner.
• Requires certification in CPR or arrangements to be certified within three months of employment.
• Requires the ability to work flexible hours, including weekends.
• Possesses a personal commitment to positive fitness and health practices and presents an image consistent with a fit and healthy lifestyle.

Working Conditions

• Works in an athletic club environment with frequent interruptions, potential of increased noise level and some discomfort due to cool temperatures.

Physical Demands

• Requires the physical ability and stamina to perform the essential functions of the position.
• Must be able to lift 20 pounds on a consistent basis.