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Warranty Administrator - Audi North Atlanta
Asbury Automotive Group
Atlanta, Georgia
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Warranty Administrator - Audi North Atlanta in Atlanta, Georgia at Asbury Automotive Group
Industry: Automotive-vehicles/parts/service
Asbury Automotive Group
Atlanta, Georgia, 30303, United States
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Job Description
Warranty Administrator - Audi North Atlanta
Atlanta, GA, USA
Requisition ID Req #10935
The Warranty Administrator has the responsibility for the prompt and accurate submission of manufacturer and after-market warranty claims and the resulting collection of all warranty claim revenue.
Adhere to all manufacturers and after-market warranty company’s policies and procedures Establish and maintain productive relationships with the manufacturer’s designated warranty representatives and the representatives of any after-market warranty company with which the dealership conducts business Review warranty repair orders for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals Ensure that all necessary diagnostic forms accompany all repair orders requiring such per manufacturer’s warranty policy and procedures manual Determine and enter applicable labor operation codes, failure codes, and or, other administrative data required on repair orders Submit warranty claims to manufacturer or warranty companies using administrative tools available and in current use Ensure that all deductibles are properly documented so they are collected from the customer at the time of the repair completion/delivery Review all returned, and or, rejected warranty claims and prepare repair orders for immediate resubmission Maintain a record of all claims submitted, returner/rejected, or paid and their current status Strive to maintain a minimum warranty claims acceptance rate of 95% and no more than 10 days of warranty receivables Strong organizational skills and attention to detail a must Two years previous automotive/administrative work required Work with shop foremen, lead technicians and service advisors to effectively discuss warranty claims Must be a minimum of eighteen years of age Must be able to pass pre-employment screens (background and drug test)
Company Benefits:
Pay and Recognition:
Weekly pay Paid holidays & paid time off Paid training Stock Awards (select management and front-line team members eligible)
Insurance / Retirement:
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans Up to 12 weeks paid pregnancy leave (disability leave) Paid Parental Leave Health savings Flex spending accounts (tax-free) Short-term and Long-term disability plans Life Insurance (Whole Life and Term) 401k with company match Pet Insurance
Learning, Tuition Assistance and Career Development:
Digital career path tool to assist with career development Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities. Additional advantages:
Technician Student loan relief resources Employee assistance program Employee discounts on parts and service repairs Scholarship awards Opportunities to join our community service initiatives, which includes paid volunteer hours Employee referral program with bonus opportunities
Job Details
Atlanta, GA, USA
Requisition ID Req #10935
About Asbury
Nalley Automotive is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
The Warranty Administrator has the responsibility for the prompt and accurate submission of manufacturer and after-market warranty claims and the resulting collection of all warranty claim revenue.
Company Benefits:
Pay and Recognition:
Insurance / Retirement:
Learning, Tuition Assistance and Career Development:
Professional growth and development opportunities. Additional advantages:
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
Job Details
Job FamilyFixed Operations
Pay TypeHourly
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Job Location
Atlanta, Georgia, 30303, United States