KORE was established in 2013 with our roots, principles and service commitment dating back to 1972 with our predecessor companies. We are a story of achievement through continuous adaptation and evolution – relentlessly focused on helping clients navigate changing markets and evolve their insurance coverage, while simultaneously evolving our business to stay at the forefront of the industry. As a result, we have emerged as a trusted leader known for going above and beyond to help clients succeed across every aspect of their business and personal life.

• Support the Head of Claims and manage the claims process for all assigned responsibilities.
• Ability to proactively identify and work through intermediate to complex coverage issues.
• Complete Desk Reviews to include detailed facts, liability and damages analysis, and status in connection with renewal process.
• Coordinate and conduct both carrier-led and Kore-led claim reviews.
• Establish and maintain good working relationships with both internal and external stakeholders – internal: Account Executive Teams, etc.; external: adjusters, Claim Account Executives, wholesalers, etc.
• Autonomously manage specific accounts with minimal supervision from Head of Claims.
• Maintain claim file documentation and claims diaries in accordance with Best Practices on all assigned claims.
• Create independent relationships with clients with oversight only from Head of Claims.
• Be able to negotiate favorable results for clients in all aspects of claims disposition.
• Access and utilize data obtained from various carrier systems to achieve the best possible claim outcomes
• Ad hoc projects to support the Claims Department.
• Performs other related duties as assigned to support departmental and organizational objectives.

• Minimum of 15 years’ experience of relevant claims experience
• Bachelor’s degree required
• Proficiency in Applied Epic strongly preferred
• Proficiency in Microsoft Suite (Word, Excel, PowerPoint) required
• Ability to travel occasionally as business needs require
• Flexibility to work outside of regular business hours when necessary to support claim activity and client needs.
• Must be able to handle competing demands and unpredictability.
• Must be able to handle high-pressure situations, maintaining composure with challenging claims.
• Must be a pleasant individual, that can work well with others in a team environment and understand that their contribution and collaboration is essential to the success of the department and broader organization.
• Must have sound technical proficiency in one or more of the following types of claims: Auto, General Liability, Property and Workers Compensation. Having only Property experience is not acceptable.
• Must have commercial lines experience, personal lines experience is a plus.
• Must be staunchly “solution oriented” with an ability to think outside the box.
• Must be tenacious in handling difficult and frustrating situations until resolved in a positive manner and in the client’s favor to the extent possible.

• $95k-$150k + Discretionary Bonus
• Further Education Opportunities with Certification Reimbursement
• Health, Dental, Vision, and Life Insurance Benefits
• 401(k) Plan
• 20 Days of PTO + 9 Holidays
• Hybrid Work Flexibility (1-day WFH)
• Free Onsite Gym and Café on Premises