We are always looking for enthusiastic, passionate team members! We are a dental practice that treats patients of all ages. Currently, we are searching for a full time Insurance Verifier. We have a strong team and our motto is No Stress, No Drama! Best of all, there is NO EXPERIENCE needed and we provide 100% fully paid training!

Position Title: Insurance Verifier / Biller

Status: Full-Time – Non- Exempt Hourly Professional

Report to: Dental Operations Manager (DOM)

Supervisor: Assistant Patient Support Team Manager (APSTM)

Job Overview

As an Insurance Verifier/ Biller you will be responsible for the completion of medical billing-related activities including claims submission and follow-up, payment posting, denials management, refunds, claims reconciliation, insurance verification, and quality tracking. You will provide exceptional customer service to all patients and insurance personnel.

Compensation: $17.00

Responsibilities and Duties

• Verify/coordinate insurance coverages;
• Accurately enter billing charges from providers and submit claims to insurance companies. Assist patients with account issues.
• Resolve medical billing issues with insurance carriers and resubmit claims as needed. Investigate and help resolve denied claims and forward for prior authorizations as required.
• Assist in resolving past due bills or making payment arrangements for patients.
• Proactively assists Patient Care Coordinators and Front Desk Reception.
• Maintain patient confidentiality.

Hours

8:45 a.m. to 5:30 p.m. CST - with 1 hour lunch break rotating

• 1 year of customer service experience.
• Must be able to handle a fast paced environment.
• Strong written and oral communication skills.
• Demonstrated ability to manage complex operational matters.
• Highly motivated and self starter attitude.
• Energetic and engaging personality.
• Enjoy working with people.
• Proficient with computers.
• Bilingual in Spanish, Somali, Oromo or Hmong a plus.
• Medical billing or medical insurance experience is a plus (not required).