Samples and inspects in-process materials, finished products, incoming raw materials, components, etc. Applies basic skills while developing some specialized skills in procedures and techniques appropriate to MQ sampling. Performs routine tasks with limited decision making required. Generally, works under close supervision within established procedures and defined instructions. (OVERNIGHT SHIFT)

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Performs raw material evaluation on all incoming shipments by inspecting the condition and appearance of material and packaging.
• Obtains representative lot samples.
• Completes necessary documentation pertaining to the sampling of raw materials and finished contract manufactured products, including logbook completion.
• Performs Oracle/LIMs data entry related to the sampling of raw materials.
• Maintains the inventory of sampled components.
• Maintains inventory of sampling supplies and submits supply requisitions to designated personnel.
• Performs housekeeping (i.e. cleaning utensils, sweeping floor) responsibilities in the sample booth.
• Performs audits to ensure compliance with GMPs and SOPs.
• Communicates problems/out of specification issues to supervisor/lead.
• Completes inspection and disposition of customer return items at the Roselle warehouse.
• Truthfully and legibly completes required paperwork, written and electronic reports.
• Identifies and submits suggestions to improve efficiencies, quality and safety.
• Complies with safety and GMP requirements.

SAFETY RESPONSIBILITY STATEMENT

Supports a culture of safe production and exhibits safe work practices. Actively participates in the safety program by engaging in safety activities. Effectively provides and accepts constructive peer-to-peer feedback on safety performance. Adheres to policies, procedures, SOP’s, safe work practices, and safety policies and procedures. Reports ALL workplace incidents to supervisor immediately. Communicates concerns to supervisor, reports hazards, and provides input on prevention. Properly uses, wears, and stores Personal Protective Equipment when required. Participates on safety teams and/or completes safety-related activities as part of regular job responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• High school diploma or equivalent required.
• Experience in quality processes, inspection, and GMP environment preferred.
• Basic computer skills with Outlook, Word and Excel required.
• Oracle and LIMS experience preferred.

PERFORMANCE ABILITY

• MQ Sampler I will be assigned to work in any area in which he/she has been trained based on the needs of the department on a given day.
• Interacts and collaborates with others and production and audits production operations in real time.
• Demonstrated ability to consistently meet quality, safety and efficiency goals.
• Prioritizes and calmly handles multiple tasks simultaneously in a fast-paced environment; exhibits flexibility and willingness to change tasks frequently; and works in different areas as needed.
• Learns quickly, operates independently, and assumes responsibility for new tasks.
• Strong attention to detail skills and identifies issues with materials being sampled.
• High quality of work required.
• Strong sense of urgency to complete assigned tasks and make sound decisions.
• Good teamwork skills and listens and communicates effectively with others.
• Demonstrates integrity and models NOW’s core values.
• Consistently follows all company policies and procedures, including safety.
• Ability to work at both the 391 and 395 facilities.

LANGUAGE SKILLS

Ability to read and interpret documents such as product specifications, departmental instructions, and procedure manuals. Ability to write routine e-mails to communicate within QC and with operations personnel. Accurately and truthfully completes documentation. Good verbal communication and listening skills.

MATHEMATICAL SKILLS

Ability to apply basic math (i.e. addition, subtraction, division, multiplication) and concepts such as fractions, percentages, and averages.

REASONING ABILITY

Ability to compare results to specifications to determine if result meets requirements. Ability to interpret a variety of instructions. Good problem-solving and decision making skills required.

OTHER SKILLS AND ABILITIES

• Ability to travel to other facilities as needed.
• Ability to use motorized hand lifts.
• Ability to work a flexible schedule, including off shifts and weekends.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk and hear; stand and/or walk throughout the facility; ascend and/or descend stairs; forward bend and squat; use hands to inspect, handle, and feel; and reach with hands and arms. The employee is regularly required to enter information into a computer, handle product in various stages and forms (i.e. raw materials, work in progress, and finished products in liquid, powdered, and tablet forms), in addition to equipment and/or tools. The employee frequently is required to use his/her sense of smell.

The employee must regularly lift, move (in some cases drag items), slide, raise and/or place:

• Lift up to 50 lbs. from 31 inches, carry for 5 feet and return to 31 inches.
• Lift up to 50 lbs. floor to waist height.
• Grasp up to 50 lbs. of force.
• Lift up to 50 lbs. and move box 10 inches to side, then back again at 36 inches. (MQ Sampler role only)

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Works around ingredients such as vitamins, minerals, amino acids, botanicals, etc. and chemicals such as alcohol, that may require respiratory protection.
• May be exposed to potentially hazardous chemicals and biological materials.
• Employee works near moving mechanical parts. Frequently exposed to vapors, airborne particles and/or herbal aromas, some classified as allergens or irritants.
• This position works in all areas of NOW’s manufacturing facilities with direct exposure to ingredients (powders and liquids), mixes, (powders and liquids), equipment, and packaging. Frequently exposed to all of the FDA designated major food allergens (Milk, Eggs, Fish, Crustacean shellfish (e.g. crab, lobster, shrimp), Tree nuts (e.g., almonds, walnuts, pecans), Wheat and Soybeans, except for peanuts.
• As required, works in a loud area that requires hearing protection and other protective equipment to be worn.

2026 BENEFITS AT A GLANCE