The cashier/customer service associate is responsible for providing excellent customer service to our customers. This is a part-time position, must be able to work /evenings/weekends 14-24 hours/week.

Essential Functions:

• Treat all team members, vendors, and customers with courtesy and respect.
• Greet and assist customers in a positive, approachable manner. Answer questions and resolve customer concerns. Advise customers on solutions to projects and problems.
• Provide a fast and effective check-out transaction. Process customer orders, invoices, and returns according to established store policies and procedures.
• Perform necessary tasks including but not limited to; answering the telephone, filing and scanning documents around register area.
• Provide timely feedback to the company regarding service failures or customer concerns.
• Open and close store as assigned.
• Make taking care of customers a priority while working your area.
• Help out in other departments as necessary.
• Follow all company policies and procedures.
• Other duties as assigned.

Work Competencies:

• Customer Focus
• Teamwork
• Attention to detail

Work Environment: While performing the duties of this job, the employee is inside the store. The noise level in the work environment is usually low.

Required Education and Experience:

• High School Diploma or GED
• 1-2 years of customer service experience preferred.

Toyota of Muncie provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit based factors in accordance with applicable federal, state and local laws.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.