Position Summary:

The Leasing Agent will be the primary point of contact for prospective tenants and a key representative of our properties. This role requires strong customer service skills, attention to detail, and the ability to manage multiple leasing activities simultaneously. The ideal candidate is proactive, organized, and eager to contribute to a growing property management team.

Hours: Tuesday–Saturday or Wednesday–Saturday, 9 AM to 5 PM.

Key Responsibilities:

Proactively engage prospects, schedule showings, and conduct unit tours with enthusiasm and professionalism
Show available units and effectively highlight key selling points and amenities
Work CRM and leasing platform daily to manage, track, and follow up with leads
Review rent-ready pipeline to pre-lease upcoming units and maximize occupancy
Submit applications, verify information, and ensure all leasing documentation is complete and accurate
Coordinate with tenants to gather required documents for approval and move-in
Communicate market feedback and unit-specific observations to the leasing and property management team
Attend HUD VASH events in person (mandatory) to support affordable housing initiatives and maintain relationships with partners
Assist with lease renewals, rent collection, and general resident communication as needed
Report maintenance issues and collaborate with operations to ensure timely resolution

Qualifications:

1+ year of leasing, sales, or customer service experience (real estate or property management preferred)
Familiarity with HUD, CHA, or VASH programs is a strong plus
Strong communication and interpersonal skills with a customer-first mindset
Highly organized with strong attention to detail and ability to multitask
Proficiency with leasing software and CRM tools (e.g., AppFolio, Yardi, or similar)
Availability to work weekends and flexible hours as needed
Reliable transportation and willingness to travel locally between properties
Knowledge of Southside Chicago neighborhoods and rental market