The Manager of Employee Relations & HR Operations serves as a key operational leader within the Human Resources department, overseeing employee relations activities and supporting HR operational processes across the organization. This role provides guidance to leaders and employees on workplace concerns, policy interpretation, and performance management practices. The Manager partners closely with HR leadership to ensure employee relations matters, workplace investigations, and disciplinary actions are handled consistently, fairly, and in compliance with organizational policies and applicable employment laws. The position also plays an important role in identifying workplace trends, supporting labor relations activities, and promoting effective HR practices that contribute to a positive and productive work environment.

Minimum Education

• Bachelor’s Degree in Human Resources, Business Administration, related field or equivalent combination of education and experience.

Minimum Work Experience

• 5 years progressive Human Resources experience, including employee relations responsibilities*
• Experience working in unionized or labor relations environments preferred.
• Healthcare or regulated industry experience preferred.

* An equivalent combination of education, training and relevant experience that demonstrates the ability to perform the essential functions of the position may be considered at the discretion of RRMC).

Required Licenses/Certifications

• Professional HR Certification from SHRM or HRCI.

Required Skills, Knowledge, and Abilities

• Strong knowledge of employment law and HR compliance.
• Ability to conduct and document workplace investigations.
• Experience working with Human Resources Information Systems (HRIS); Workday experience preferred.
• Proficiency with Microsoft Office applications, particularly Excel, for reporting and documentation.
• Ability to analyze employee relations trends and workplace data to identify organizational risks and improvement opportunities.
• Demonstrated ability to facilitate workplace conflict resolution and mediation.
• Excellent communication and interpersonal skills.
• Strong organizational and documentation skills with the ability to manage multiple employee relations matters simultaneously.

Salary Range = $97,000 - $142,000

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